Customer Ratings & Reviews

great , my husband is a truck driver and these are amazing

These are the beat version the Apple has came out for these AirPods. Had to buy a pair for my Little Sister.

If I could give it no stars I would. When I received the package I was excited to open it but when I opened the AirPod box, the earbuds looks old and used. So I proceeded for a return. A few weeks later I re received the AirPods in the mail. I called and asked why, they told me that the serial number didn’t match the box, me being confused and asked for more information about it. They said that I had to go call a different number which I did. This costumer service told me to return it and they’ll give me a refund . Not too long ago I re received the AirPods in the mail again. So I called costumer service once again, they didn’t help me out at all nor did they even try to ask. All they told me was the serial number doesn’t match the box . And then proceeded to hang up on me. I waited 40ish minutes on call just for her to hang up on me. Now not only do I have the used AirPods with me, but also loosing money because of this problem. I am very disappointed in this and wouldn’t recommend people buying it too

I gifted these airpods to my daughter in Christmas, she loves them so much and never stops using them. She uses these Airpods daily.

Im really loving these airpod pros and thanks to best buy always having the best deals/discounts

Works really well and really got a goof discount. U should cop, 10/10

I like them, they are suitable since I lose my objects very easily and the alert system it has is being very useful to me so I don't lose them.

Great headphones best buy had them on special and you can always trust best buy with electronics.

I my 1st shopping with Best Buy. It was awesome experience with them. This product is excellent and they provide authentic product to me.

Buying with best it's all the best way, the service was quick and perfect. I got this give for Girl friend and she loved it.

Excellent gift perchase for my son he loved it, I would recommend this idem to anyone .

What to say? A perfect product! Makes phone life so much easier

Best headphones I like them a lot and pepperoni garlic bread

The AirPod pro make my business run 10 times easier with wireless calling and voice controls

Perfect, thank you for the deal, BestBuy, a happy customer!

I had to upgrade my airpods and these were perfect .

Easy to use not giving me any kind of hard time and also this product had made my daily routine easy and flexible

I ordered Apple AirPods from BestBuy on June 11 as a birthday gift, with delivery promised by June 13. The money was supposed to be charged AFTER I got my package — guess what? The AirPods never showed up, but the money was immediately taken from my account. I called customer service multiple times — no real help, just endless calls and an automated email telling me to “wait until June 26” and then I could maybe request a refund if the package didn’t magically appear. Well, June 27 came. No AirPods. No money back. Nothing. I had to waste my time going to a BestBuy store in person — they looked up my order, shrugged, and told me the order was cancelled. But they still had my money! The best answer they could give me? “Wait until August 26 to get your refund.” So let’s sum this up: No product. Money gone for months. Zero accountability. Useless, careless customer service. I ended up disputing the charge with my bank because BestBuy clearly didn’t care. Never again. If you want to lose money, time, and your mind — order online from BestBuy. If not, STAY AWAY.

My original airpod pros had stopped working so i got the second gen and have been using them daily due to their versatility.

The headphones are great, especially if you need small earbuds in order for them to stay in your ear.