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Customer Ratings & Reviews

Your price for this item is $224.00
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature, particularly the superb sound quality, comfortable fit, and great battery life. The connectivity with iPhones and transparency mode are also well-received. While the design is impressive, some find the price a little high and are not completely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 31,180 reviews
  • Rated 4 out of 5 stars

    Great to listen with no background noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great , my husband is a truck driver and these are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the beat version the Apple has came out for these AirPods. Had to buy a pair for my Little Sister.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it no stars I would. When I received the package I was excited to open it but when I opened the AirPod box, the earbuds looks old and used. So I proceeded for a return. A few weeks later I re received the AirPods in the mail. I called and asked why, they told me that the serial number didn’t match the box, me being confused and asked for more information about it. They said that I had to go call a different number which I did. This costumer service told me to return it and they’ll give me a refund . Not too long ago I re received the AirPods in the mail again. So I called costumer service once again, they didn’t help me out at all nor did they even try to ask. All they told me was the serial number doesn’t match the box . And then proceeded to hang up on me. I waited 40ish minutes on call just for her to hang up on me. Now not only do I have the used AirPods with me, but also loosing money because of this problem. I am very disappointed in this and wouldn’t recommend people buying it too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted these airpods to my daughter in Christmas, she loves them so much and never stops using them. She uses these Airpods daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPOD REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really loving these airpod pros and thanks to best buy always having the best deals/discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and really got a goof discount. U should cop, 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, they are suitable since I lose my objects very easily and the alert system it has is being very useful to me so I don't lose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones best buy had them on special and you can always trust best buy with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and Authentic product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I my 1st shopping with Best Buy. It was awesome experience with them. This product is excellent and they provide authentic product to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most effective costomer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying with best it's all the best way, the service was quick and perfect. I got this give for Girl friend and she loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gloria gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift perchase for my son he loved it, I would recommend this idem to anyone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say? A perfect product! Makes phone life so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I like them a lot and pepperoni garlic bread

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd pair LOL we

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod pro make my business run 10 times easier with wireless calling and voice controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, thank you for the deal, BestBuy, a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my airpods and these were perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use not giving me any kind of hard time and also this product had made my daily routine easy and flexible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST EXPERIENCE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered Apple AirPods from BestBuy on June 11 as a birthday gift, with delivery promised by June 13. The money was supposed to be charged AFTER I got my package — guess what? The AirPods never showed up, but the money was immediately taken from my account. I called customer service multiple times — no real help, just endless calls and an automated email telling me to “wait until June 26” and then I could maybe request a refund if the package didn’t magically appear. Well, June 27 came. No AirPods. No money back. Nothing. I had to waste my time going to a BestBuy store in person — they looked up my order, shrugged, and told me the order was cancelled. But they still had my money! The best answer they could give me? “Wait until August 26 to get your refund.” So let’s sum this up: No product. Money gone for months. Zero accountability. Useless, careless customer service. I ended up disputing the charge with my bank because BestBuy clearly didn’t care. Never again. If you want to lose money, time, and your mind — order online from BestBuy. If not, STAY AWAY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original airpod pros had stopped working so i got the second gen and have been using them daily due to their versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great, especially if you need small earbuds in order for them to stay in your ear.

    I would recommend this to a friend