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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32196 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1197 Showing 23,921-23,940 of 32,196 reviews
  • Rated 5 out of 5 stars

    Great service by bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service by Bestbuy - highly recommended, fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CHOICE OF the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so much. :) So good for my college. I never liked apple items bef9ore. But now im changed. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and first product bought from best buy. Loved the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish they weren’t stolen by Kristin Phillips

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cadillac of wireless earbuds. I left them at Loris dance Center in September, texted the director when I could pick them up, she said she’d mail them. She never did :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pods by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like advertised i would recommend thank you apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Pro - 2 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well but noise cancellation feature during phone calls reduces the volume of your mic. As a result, they will not be able to hear you properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that help me with pick out the EarPods was very helpful. I am try to get adjusted to them. But I love them very much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound and noise control… need better handling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality, next/previous or volume up/down is not easy compared to old one. Not good option for floor workout.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    If you have an iphone - yes 100%

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I upgrated from my first gen pros. Those had a few manufacturing issues. I didnt expect the music qualitt to be mich better on these, but i was wrong. Especially on apple music with dolby atmos you can hear more with these than the previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Absolute Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no clue these do what they do. Best pair of earbuds I’ve ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but eh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Battery life isn’t great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent timing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy pickup Communication for pick up were accurate and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Great product better customer service always friendly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Audio sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio sounds good, noise cancellation is good, but they like to slowly slip out. Constant re-adjustments is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my gf. She loves them. She uses them every day for her job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best PODS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing as always. Great Apple product. Excellent sound quality, especially noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great airpods that help with hearing loss!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well! I do have a slight hearing loss and it definitely helps when in a crowded room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for very less price and its much worth it money.. Simply AWESOME.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great, doesn’t fit my ears well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is really great but they just don’t stay in my ears very well. i find myself having to push them back in way too often. i’ve tried both the small and the xsmall ear pieces. i find myself avoiding use them. i use the original ones until they needed to be replaced, so i tried to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great work as should but only thing i didn’t like was i ordered these online and took over 2 weeks to get because package got lost so i had to redo order for in store pickup which took another 3 days just buy them in store is my suggestion but AirPods work great

    I would recommend this to a friend