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Customer Ratings & Reviews

$235.00
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Comp. Value: $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31638 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 31,632 reviews
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and microphone for clear calls. Usb-c is a great addition from previous versions. Also has good battery life for the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better Noise Cancellation than 1st gen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your standard AirPod Pro 2 earbuds. Much improved noise cancellation over the 1st generation Pros. Decent battery life. I use them when I go to sleep and they still seem to have a little battery left when I wake up.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good Air Pods Pro 2. Horrible BB chat experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice version of air pods by Apple. Unfortunately, I had an unpleasant experience with Best Buy’s online chat customer service. Initially, I bought this from BB’s BF deals. A couple of days after I picked these up from our local BB I saw that two other competitors (Target and Amazon) had a lower price for these same Air Pods Pro 2. I tried to do a price match thru the BB app, but it kept telling me they couldn’t verify it. So, I tried the chat option. I told the rep that I saw a lower price and would like a price match. The rep told me they couldn’t price match. I insisted that I have a screen shot and the link of the item from Amazon. However, she insisted they couldn’t price match. She said it’s their policy. I got upset because I know BB does price match. Oh well. I decided to return this item back to our local BB store and buy the lower priced one from Amazon. When I returned this, the associate from our local BB store said I should’ve been given a price match. It’s just a frustrating experience overall. Who knows, maybe the online chat customer service rep wasn’t knowledgeable at all and still needed some extra training. But, BB needs to get their policies straightforward so their customer service reps aren’t giving contradicting answers. I have the chat log too if anyone from BB wants to contact me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit nicely. They do a pretty good job of noise cancellation, not as good as the Bose. Sound is very good, but still slightly behind Bose. Really like the shorter stems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airbus’s do an excellent job at sound reproduction and noise cancellation. The battery life is good. No need to charge them every day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro second generation, keeps getting better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These offer superb sound and easy integration to iPhone. USB C on the case is positioned for the future. Great battery life, love the spatial audio features, you are 'there'.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I use them for 4-6 hours a day and switch between my phone and computer seamlessly. The audio and microphone work exceptionally well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods pro 2 The Ultimate Earbuds for Apple Users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 (new version) are a fantastic upgrade, offering improved sound quality, industry-leading noise cancellation, and longer battery life. The addition of USB-C charging and enhanced features like Adaptive Transparency and Precision Finding make them even more user-friendly.they’re a top choice for Apple users seeking premium earbuds. Rating: 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well. Sound is very good.They charge quickly and last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gold standard for Wireless Noise-Canceling Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods pro2 deliver exceptional noise cancellation, crystal-clear sound, and a comfortable fit, making them the utlimate witeless earbuds for immense audio on the go!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very happy I bought these Airpods Pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, fits my ears very well. I highly recommend these Airpods Pro 2 for cardio and gym workouts. They also have a feature that when u are listening to music then someone talks to u the sound lowers down automatically so u can hear what they are saying to u and then when you are finished talking to that person the sound goes back up. Very excellent feature so when u are talking to a person u don’t even have to take off Airpods Pro 2 to talk to them!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air pod pro gen 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and good upgrade from the generation 1 pro airpods. Battery lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. I love that they give you multiple sizes of tips for different ear sizes. The noise cancellation is next level and they are a reasonable price in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sản phẩm rất tốt, dễ dàng sử dụng, âm thanh hay, chống ồn tốt, pin lâu

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All Time Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’The AirPods Pro 2 are Apple’s most refined and powerful earbuds yet, combining intelligent noise control, impressive audio performance, and seamless integration with the Apple ecosystem. Whether you’re an audiophile, a fitness enthusiast, or just someone who appreciates convenience, these earbuds deliver on nearly every front. The AirPods Pro 2 are easily among the best wireless earbuds available in 2025. With top-tier audio, smarter noise control, and a user experience that only Apple can provide, they’re worth every penny. Whether you’re upgrading from the first-gen or switching from another brand, you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple's AirPods just keep getting better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is comfortable and secure, the sound is next level and the immersion factor is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Another Great Apple Product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect with ease. Perfect sound. Perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she loves them. They stay inside your ear without falling out even during exercise. The noise cancellation is great too when in a noisy environment.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first gen aipods pro since they came out and after all these years the right airpod died (RIP). The very same day I rushed to Best Buy to get the gen 2 now that I had the perfect excuse and I am very happy with these. Definitely like the conversation awareness feature that the 1st gen did not have and the fact that these now have USB-C, I’ve never really used mag safe so for me this is a pretty big bonus and can finally get rid of the lightning cord! I also definitely notice better sound quality, not a HUGE difference but definitely noticeable. Another W for apple.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Exaggerating everything but how good these are

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been steeped in the Apple ecosystem for decades. I was never interested in buying their headsets though. I purchased these when they were on sale because they have a hearing aid feature and I am 100 year old and pretty deaf. They sound great, more or less fit in my ear, and work great as a hearing aid. I am pleased.

    I would recommend this to a friend