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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31991 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 31,991 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods. The quality of sound is amazing. Also really like different functions , like you can completely block out the surrounding noise. Or you can partially do it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on a long flight! The noise cancellation feature worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2 were a BIG HIT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these AirPods Pro 2 as a gift for my usually-diffident but tech-savvy 16 year old grandson for his birthday and he was thrilled! I have rarely seen him more enthusiastic or grateful! Thanks Best Buy for making these available online!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality product with excellent noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation and quality of product is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods are wonderful the fit the quantity especially when they are on sale!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product with very good sound quality and sound muffling from outside!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear pods are great! The noise cancellation is a game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr. T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very good they sound good. They look good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big step up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally lost my AirPod pros after having them for 4 years, and they were still going strong. I didn’t expect much better from the gen 2s, but there’s a lot of quality-of-life improvements that add up. I especially like the speaker on the case and being able to change the volume on the AirPods themselves

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A clear step up from my original AirPod Pros. Great bass and excellent sound cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and quick delivery!! I like the AirPod Pro 2’s noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my daughter’s broken old pair. They are comfortable and noise canceling is great. A little pricey in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get it on Sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a nice set of pods. It sounds great and there are ways to personalize your listening. Want to drown out the world? The noise cancelling on these are fantastic. Even with a lower volume, I struggle to hear the chef screaming at me. Need to be aware of your surroundings? The transparency setting is solid and will deliver the ambient noise around you. The mic is pretty bad. Phone calls might become a struggle. Keep these as a listening device. Beyond that, solid. Worth it if they are on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and super useful for trips where over the head headphones hurt… I also really liked that when someone close to you talks to you the music dims down and you are able to hear them. Just be careful becas if the case falls the earbuds tend to go flying and that is how I lost mine on the first week of owning them… I did like them so much that I pay If the 89$ for the replacement of the left earbud I lost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods on the market

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every single day. The sound quality is outstanding. The different ear tips allow for great customization. They are a huge step up from the previous AirPod pros. These are worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Apple so it’s great. The first pair I bought still works and this recent purchase has a better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AirPod Pros

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are excellent especially for people with small ears there very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods but I don’t like that if you drop the case it opens very easily. Overall great sound quality. I love the noise cancellation feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for the value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent in sound quality and design. Big difference between the first generation and this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome. I wish there were more options for the ear inserts as they fit kind of funky. Otherwise, for the price, they're awesome.

    I would recommend this to a friend