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Customer Ratings & Reviews

$235.00
Save $14.99
The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 32025 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 32,022 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crystal clear background noise isolation works perfect only problem is rubber on earbuds breaks off after a while but I just found out that apple can fix that!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these to my son for his birthday, he loved them. The noise canceling is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones. i love these the quality is amazing and they sound great. I have a pair for my entire family

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build quality and amazing sound. Best bluetooth earbuds I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound Uncomfortable design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are really cool apple touches. Simple reliable connection, spatial stereo. Reactive noise canceling that will stop if you need to talk with someone. But there are also issues, The air pods are not comfortable and after a month I have still not found a wayto make them so, my $80 sonys are more comfortable in ear. Also the sound is good but not great it has far too much treble and lacks bass even on the bass enhancing setting in spotify eq. Even audio book sound too high pitch. The noise cancellation can have strange effects it blocks out motor sounds well but does poorly with snoring- effectively blocking the snoring sound in one ear but echoing it in the other (makes no sense) I also feel like the airpods are not well suited lying down the stems are always in the way even on the shorter pro model. I tried with them too long and now cant return, I I had the chooce again I woukd go with the sony 1000 model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very durable. I enjoy the noise canceling and the hearing aid ability.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pair that actually fits my ears. I have purchased others in the past and even changing the silicone buds they didnt fir.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This fits better than anything else I’ve tried.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried they feel uncomfortable compared to other silicon tips I’ve tried, but these fit perfectly. Sound quality is great, and noise cancelling works great paired with Apple TV. Weird smell though

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loveee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods. It’s actually my 3rd time buying bc I’ve returned them twice before. Initially I didn’t like how they sat in my ear compared to the generation 2 AirPods, but after switching to a smaller ear bud size I now love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Treat yourself!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new tech. The new features on these are great. Sound is clear and they are noise cancelling for sure. Way better than beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent ! Nothing less.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpod pro 2 is excellent. Nice sound quality and active noice cancellation !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy love it it’s worth it thanks guys I’ll do business with you guys again once again thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the purchase! love the overall quality of apple products compared to other ear buds i’ve bought.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded and wow! The noise cancelling in these AirPod pro 2’s is so much better than the first version of the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods Pro! They bring music to life! Best Buy has the best selection of products for my money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my favorites of all time!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the noise cancellation and im glad i bought it, its honestly my fave airpods and id recomend it to anyone who wants to buy airpods, they are expensive but they are the latest so it makes sense

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sounds really good and good nc, I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. This is the second pair I’ve owned. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best product in category

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product shows me a whole new world of consuming audio contents. Worth the money. If you have Apple gadgets, this pair is a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its seemlessly synced to iphone and was much better than the newer verisons only complaint is the USB-C charging port instead of lightening but that was a my bad since i didn’t specify.

    I would recommend this to a friend