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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32065 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 757 Showing 15,121-15,140 of 32,065 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery holding so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth pair… I don’t lose them I guess I just overuse them, the batteries kill out early and never charge right. so far they’ve been holding a charge longer than my others. So they are good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hearing aids at a fraction of the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the hearing aid feature is a major improvement. It can be a bit tricky getting the fit right, to conduct the hearing test. But for the price, it's a huge leap for access for the hearing impaired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. My husband has a hearing problem and these give him the sound and clarity needed to enjoy his stories and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product and quality service from BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for your day to day activity. Specially its ability to auto reduce volume when we start talking with anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Apple!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the volume adjusting part of the AirPods and the noise cancellation!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My ears are weird

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They function very nicely. I purchased these for 2 reasons, one easy phone calls, secondly as hearing enhancers. My major problem is the fit. I’ve tried all the plugs they still fall out. I told the sales rep and his response was to go to amazon and get the custom fit ones. I think they work great and do what they’re supposed to do except the fit. Just be aware not all ears are the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the GEN one when they stopped working no problem so far about what I expected from them quality wise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To at its game great audio quality and noises canceling is a game changer only thing mission maybe a bit more bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    #1 Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless headphones out there. Perfect fit and love the noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s first pair survived the washer and dryer several times over the 3 years he had them. Expect these will be the same quality. He uses them every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best version yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling feature is awesome, particularly on an airplane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfy…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is nice. We do have better options in the market but it’s super comfortable to use. And the connectivity with iOS devices makes it different from others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas gift. Has been Great! Noise cancellation works wonders!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for Mundane activities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband is making use of this item when he catches his Commercial flights around the U.S. He finds it comfortable. It has various sizes to use for his or her comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, got no issuses so far. Apple delivers great quality overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros 2nd Gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality along with the features like noise cancellation are great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great purchase and deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and more comfortable than my previous ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definite Workout Must Have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! The noise blocking is fantastic snd the sound quality is immaculate. A definite must have for my workouts!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality earphones, may be uncomfortable at firs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphone, May be lacking in bass and low-end frequencies compared to other earphone, but quality is still great. My only warning is don’t fall asleep with them on. I have been doing so they tend to press against your ear and cause irritation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect noise cancellation and very easy to carry them around

    I would recommend this to a friend