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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32082 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 792 Showing 15,821-15,840 of 32,082 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good quality. Always can trust Best Buy and apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancelling is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! They are my third pair in a couple of years! My favorite feature is the noise cancelling setting!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! Is it worth the upgrade?, maybe. I can tell some differences but over all, they are a great add to your iPhone or maybe even your android.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones they stay in your ear but you tend to have to push them in from time to time. The transparent mode is good but nothing to scream about with these headphones. The first generation is just as great and stay in your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2nd generation are far better than AirPods 3rd generation. The machine its sound everything is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I didn’t lose these so often. Big fan of the air pods and the service I always receive from Best Buy and its employees.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple superiority

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't touch Apples quality and capabilities. With the new updates coming these are the best option for iPhone users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big surprise…Apple sheep gives a thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re an iPhone user and a traveler, these are a must have. Active noise cancellation/transparency features work like magic!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than 1st gen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. The person upgraded from the 1st gen and states they are more comfortable and dont fall of the ear like the first gen does.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Air Pods!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid headphone. The price can be an itch, but the money’s worth it. Every penny is not wasted. Very comfortable on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for listening music in every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fone bom demais!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gostei muito do fone, me surpreendeu, utilizo sempre na academia e no avião quando viajo!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! Works like a charm! Used them for about 2 weeks now and really enjoying the high quality sound. Noise cancellation also works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy Them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of my AirPods. The noise cancellation is amazing. Being able to adjust and control settings with a single touch is phenomenal. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It uncomfortably moves out of my ear whenever I’m at the gym. The sound is amazing. There quality earbuds but sometimes falls of if I go too hard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect gift for an on the go person.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fit into the Apple ecosystem. Also, the introduction video was quite helpful for my wife. She has had zero complaints since receiving them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different earbud sizes and battery life compared to my 1st gen ones only con is that the case battery life isn’t that long

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the noise cancellation and the messages read

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected! Sound is exceptional. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product highly recommend for working out, the noise cancellation is also really good

    I would recommend this to a friend