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Customer Ratings & Reviews

$235.00
Save $14.99
The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 32113 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfortable design, and impressive battery life. They also praise its secure fit, reliable connectivity, and effective transparency mode. However, a small number of customers have noted concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 889 Showing 17,761-17,780 of 32,113 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love it noise reduction is a plus for me apple always have good products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, sound is very loud and clear, battery could last longer though, especially for a 250 dollar product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Designed to fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok, call quality is good, the receiver hears you very clearly, I would say this is the best quality of any earbuds. However the right side started making hissing noises a few days past the 1 year warranty. This is so frustrating, pay so much money and then it breaks just days past warranty, all due to poor design or cheat parts something like that. Almost as if programmed or designed to fail so that I would go buy new one or that will have to buy their extended warranty. I don’t know and I don’t care will never buy Apple AirPods again. I would recommend pass and get something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product bwfore i use to use 3 rd gen ,now the 2nd gen pro they are really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really love the functionallity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adaptive noise cancellation is really affective and the voice detection helps when im working and people try talking to me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Buy me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pods. They stay in ear nicely and the ANC is most impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bought for wife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them and uses them daily. No issues and battery life is really good. Will be getting some ror myself

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome the noise cancellinv is spot on and the call quality is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, terrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is top notch but the service at Beat Buy was terrible. I ordered online and arrived in the store at the time my email indicated but my item was not ready. There was no line and the workers were laughing and talking, so I was disappointed that no one was able to assist. The young man that waited on me (young Indian man) was condescending and rude. I asked for a manager (older, balding white man), but he was no better. Just TERRIBLE service. I will never go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    should have got sooner!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these AirPods. I get to hear only what I want to hear with no outside noise interference. I like that they do not fall out of my ears. I’m 71 years old and not as tech literate as my grandkids but even I could figure this one out. These airpods are magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Important upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great,noise cancellation is very effective. This is definitely an upgrade to the previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods pro 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using airpods over than 5 years and I am so happy with the airpods pro 2 too! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 16 year old son. He loves them. He definitely can’t hear me when I call for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod pro 2 are the best yet got them as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 are awesome !!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them.. best earbuds I’ve ever invested . I love Apple products you pay for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with an AirPod purchase from Best Buy! Easy connect setup, great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro (gen 2)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught them during a deal. Which was great. I got a case for them and AppleCare+ and the Airpods for around 20. Maybe less. Its was great. I purchase 3-4 pairs of Airpod Pros and Beats pros annually. Its great to catch a little deal here and there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chirstmas 2025 Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a christmas gift. Arrived on time. Thank you best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i like good sound good price i like i like!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Ear Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ear buds from Apple Pro’s because the ones that I had from a different company would die in one day if I didn’t use them or disconnect constantly. The Apple Pro ear buds are nice but I gave them to my son because no matter which rubber cup I put on them to seal in my ears they would both fall off if I stepped hard or turned my head. If they would actually fit in my ears I would have kept them but the over $250.00 that I paid for them was money thrown away!

    I would recommend this to a friend