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Customer Ratings & Reviews

$219.00
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Comp. Value: $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31539 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 31,539 reviews
  • Rated 1 out of 5 stars

    Best Buy sells counterfeit apple products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones on may 29th and gave them as a gift 2 weeks later. They were sealed and new. When connecting them they weren’t connecting correctly and when they did it was static and bad quality. We took them into the geek squad to look at them and they informed us the serial number on the box and on the AirPods match but when you connect them to the device the serial number is different. They guessed someone switched it there or at the factory in Vietnam. Although they can see we were scammed they told us there’s nothing they can do as it’s 6 days outside the return window and we need to call apple. Apple said it has to be brought in and the nearest Apple Store is 2 hours away one way. What a racket, they sell counterfeit headphones as new and original and then refuse to help and do nothing even when they can see and admit that’s what they did. I’ve gone ahead and attached photos of the two serial numbers of what it should be and what it is when connected. I’ve been a Best Buy customer for over 20 years and a card holder since 2011 and am insanely disappointed In them. I’ve never complained or had issues but this is nuts they sell them and don’t help. Best Buy customer no more and card is on the way to the trash. Also the geek squad took my wife’s unlocked phone to the back room out of our sight To check on these headphones. You should never take someone’s unlocked phone to a back room. It should be done in front of you. It’s a big security issue and they were gone with it for like 10 minutes. Just all around bad service by a company we were loyal to and were scammed by.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an overall Apple fan. I love my AirPods and these are great. I do think the anc could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience every time,the best place to buy muy products,thanks for everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No more Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for best buy, the airpods are great. Package arrived, opened to find a torn up apple watch package minus the watch, no airpods. Took to the local store, they said i needed to contact Fedex. I said no, the shipping box was unopened, undamaged, somebody at the shipping warehouse did this. Had to argue and refused to leave. Finally a manager showed up, he confirmed that they had received several returns where the product had been stolen at tge warehouse. He said he did a work around so i could get the aurpods the same visit. My overall time at the store ended up being clise to 2 hours. Thankful for the manager but i wont be back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new AirPods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described, and arrived quickly. BestBuy never dissapoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Excellent for everything that you would need headphones for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with android as well as apple.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, i use them for android and they still work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great besides battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. The only real negative is the battery life just doesn’t hold up through out the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of earbuds I have ever had and bought. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice for every day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is not as hard hitting as the first pro model. But after a year and a half they still work/charge like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Extreme Value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these multiple times per day, every day 24/7! I don’t think I have ever purchased something so extraordinarily valuable to me. These headphones are FANTASTIC. Thanks Apple, Thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them, and the feature of location and keeping track of them when lost or misplaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one is for my daughter and the other one is for me,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I choose best buy , thank you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super, i hope the best buy maintain as much same ….for every time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Woah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation feature. Also the sound quality is a lot more than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont be upgrading for a while. These are great. Haven’t had any issues. They are pretty easy to find too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear bud around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic. I use them daily for work and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente… I live this items in so happy with them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods pro2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price create product would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Air Pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the air pod for it good quality. I owned one before.

    I would recommend this to a friend