Customer Ratings & Reviews

Very good product, very good service, very fast transportation! Very happy shopping experience

I think always best buy have a good costumer service. Thats why im member with bestbuy 7 years already.

My son loves his new AirPods, package arrived on time.

I love my AirPods Pro. Had a very Helpful BB employee.

excellent product, I would suggest others and refers to buy

Live these airpods, came in quick too! Only complaint is its hard to press the little buttons on the side

Refreshed AirPods are a nice update, especially a place to attach a keychain so you never have to worry about losing them.

Great product and even better deal - highly recommended

This was a gift for my son. He love's them!! He particularly likes being able to answer a phone call just using his voice.

Like the title says. I havent had a product make me say wow in a long time. These headphones are worth every penny.

These are the best EarPod I ever had thank you apple and best by the price was a great deal

Love them worth the money with the new iOS 18 update

Opening up the AirPods everything looked normal. Quality packaging, quality looking case, and quality looking AirPods. Even when connecting to my phone, it played the animation like they were legit AirPods. But when putting them in my ears I knew something the off. The audio sounded terrible; twice as bad as the AirPods Pro’s Gen 1. At first I didn’t think they were fake because they looked so real, but when bringing them to an Apple Store they informed me they were, indeed, fake. The Apple employee was perplexed. The only way he could tell they were fake besides tracking where the AirPods have been was the button on the back was slightly off centered. So I took them to Best Buy thinking I could at least get a refund, but NOPE. Since I bought these “official” AirPods from a “3rd party vendor”, there was absolutely nothing they could do. The only way to tell it was a 3rd party vendor was to scroll to the bottom of the purchase screen and see who it was shipped by (which I did not catch before purchasing). So, even though Best Buy was advertising these AirPods as real (over 30k reviews), they made it very difficult to see who exactly was selling the item. I have sent the fake AirPods back to NextGen Tech (the 3rd party vendor) and am now praying I actually get my money refunded. Kind of sad that Best Buy is allowed to sell fake Apple products on their website and then can’t help the customer at all with the return process.

Excellent! I love how easy it is to pair with my phone. I just wish it came in different colors

These are fantastic headphones especially for the price. I’d pick these over the Sony top of the line

Excellent product from apple. Highly recommend this

Very easy to use with Apple products, and I find myself using them more than I anticipated.

I like it . Is good. I recommend the purchase of it

Great product earbuds can be better,falls out once changed not the same

Everyone was very helpful when I got these and were very nice