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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32279 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1523 Showing 30,441-30,460 of 32,279 reviews
  • Rated 4 out of 5 stars

    Handy and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves the convenience that comes with it! Ears might pain a bit after using it for some time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    likes it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for work, sometimes noise canceling will drop in and out. other than that good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the value. My wife has RA and this helps her communicate without assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for apple ecosystem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product works as expected. Loved the ANC. Connectivity is bad with non apple devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple AirPods Pro 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike the battery life. It seems to last for about 5 hours. My last pair lasted much longer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mislabeled product led to unsatisfactory sale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for wife, she liked them but they were in the spot labed 3rd generation AirPod Pros, so when she opened them up and they took a lightening cord instead of a type-c she was a little disappointed, could be avoided with a little more care put into stocking and labeling. Headphone them selves are ok quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods Pro (2nd Generation)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 these airpods are great! the lanyard feature in the case is extremely helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be working well so far. I do notice that these get warm in use. I don’t think that’s normal. I replaced my first gen AirPod pros due to static sound when using noise cancellation or transparency modes after 4 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure what’s going on with Apple products anymore.. I went through three of these within 60 days.. thank god I’ve got them from Best Buy and that I’m a total tech member, as I’ve been able to get a set right in the spot unlike if you get them directly from Apple they will send them for repair leaving you with out your head phones for weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my family has AirPods and its best you can have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than my first addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but still hurt my ears after awhile . still fall out when smile or laugh

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Apple AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Would be a 5 if they linked with my Kindle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Airpod Pros 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered open box. Was supposed to be in excellent condition amd come with all parts and pieces. Only came with airpods and charging case. Had no earbud attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit Great, but for the price expected better sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okayish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good quality but can’t add to find mydevices list

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but a little pricey and I feel the battery life could be a little better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    keep on Falling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, these never stay inside ear, regardless of ear-pillow size used or following instructions of tilting them like apple website shows ... The rubber material is more like a silky silicone, so the slightest ear oil produced will send these flying out of your ears. Sound is relative to the buds staying in-ear. This is where Beats have these buds beat. Beats stay on regardless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for AirPods Pro cheapest I could find anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adroid support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set off buds, except wish they had an means to work better with Android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good connection and sound ……………………. No se conecta bien, y el sonido es malo

    I would recommend this to a friend