Customer Ratings & Reviews

They do what they say on the box, my son enjoys them and likes the wireless charging

It was a gift so I don’t actually know what they sound like but they seem to be happy.

The product did not disappoint. I bought it of different reasons and it has worked out

I wish Apple AirPods will cancel my background noise

Good product. Been trying to get these gift cards. But never won.

Mine would not charge two months in. Nightmare to send of to get fixed.sometimes would not connect

Connection still randomly drops but generally really nice to use.

I’m trying to remain calm at the present. I purchased these for my son for his birthday which happens to be on Christmas Day. He missed placed one of his EarPods so I purchased these to replace them. Fortunately he found the one he lost so didn’t need the new ones. He returned them to Best Buy in Lakeland but they didn’t give him any money back. The return slip says that I will receive an email soon. He returned them on January 8th and I have not received any notice about this matter and can’t find any way to contact any one to get help with this matter. Not Happy! Alice Gatecliff

I recently purchased a pair of Apple AirPods Pro 2 from the BestBuy at 6025 E Broadway Blvd in Tucson, Arizona, taking advantage of what seemed to be a well-priced sale. Unfortunately, my experience has been anything but satisfactory, and it has revealed what I can only describe as unacceptable and deceptive practices by BestBuy. Upon attempting to add AppleCare+ directly through Apple, I encountered a roadblock: the Apple Store team informed me that the AirPods Pro 2 I’d just purchased were previously used. Moreover, the grace period for adding AppleCare had already expired. This was both shocking and disappointing, as I’d purchased what was advertised as a new product, and I was led to believe that I could manage my warranty options directly with Apple, as one would expect with any legitimate new purchase. To address the situation, I contacted BestBuy. Rather than offering a transparent solution or taking ownership of the misrepresentation, they suggested that I purchase AppleCare+ through BestBuy itself. This suggestion to spend more with them felt like a further affront, especially after being sold a product under misleading circumstances. As a consumer, I expect honesty and transparency from businesses, particularly a national retailer like BestBuy. To avoid others experiencing this same unfortunate situation, I will be filing a formal complaint with both the Better Business Bureau and my local Chamber of Commerce. In closing, I cannot in good conscience recommend this BestBuy location—or any company that would allow such practices to continue unchecked.

I like them I needed them bad so I can listen to music and be on the phone

Same as the original AirPods pro, dose not have enough features or quality to justify the price difference between cheap airpods from other brands, it is the easiest to use on ios but not the best on sound or any other stuff.

I only wish that they come in different colors other than white.

Work as expected. Using smallest tip and still has trouble fitting securely in ears.

Do not buy these headphones if you're expecting them to work long term. I bought these in November and in February/March they started charging only one side and by July they stopped charging altogether. It's passed the return window for Best Buy and my credit cards claim request window so I can't request a new pair. I will be looking outside of Apple products to get my next pair.

These do not hold charge as stated. They also hurt your ears when put in and fall out. I like my older AirPods better!

This is good if you are using iphone to best sync up the tech

I feel like the noise cancelling was better on my previous lightning charging pair

Had some problems connecting after a year overall they worked alright

Absolutely love my pods. Ready to use and easy to put on/use

Pretty good overall.... not as accurate sound as Bose.