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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32279 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1526 Showing 30,501-30,520 of 32,279 reviews
  • Rated 4 out of 5 stars

    2nd Gen Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice but not sure if it’s worth the extra money for a minimal upgrade.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost one due to poor in ear design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great but wouldn't stay in my ears well... I wound up losing one which fell down a crack and wasn't able to retrieve it. Apple needs to fix this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earpads work very well. I Think we can trust Bestbuy products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gadget tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise reduction! If wearing a long period of time it hurts ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best noise cancellation that I have experienced using earbuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried 2 different pairs, had intermittent connectivity issues that ultimately made me decide to choose a different brand. When they did work, they were great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Noise cancelling was not very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise cancelling was not very good. Everything else work great. But I needed the noise canceling and it was not good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase and delivery were both quick and easy.. product is amazing as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. They just can have some problem. I am encountering.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    goo stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product is good. i would buy it again. I love all my apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good I honestly don’t think they’re worth the money though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 3 weeks now the left ear bud is starting to act up. This happened to my old AirPods (original ones) after 3 years. So I upgraded to these and I’m not impressed yet. Hopefully I can exchange since it’s less than a month

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The noise cancellation is really good but overall the audio is just very below average. Don’t get these if you care about music quality. The technic AZ80’s have been 1000x better for me although they are 50 more

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but do like to fall out of my ear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well but they fall out often vs my old airpods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods worked really good ordered and picked up the same day which was INCREDIBLE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t fit ears as well as Gen1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t fit my ears as well as the Gen1 do. Darn shame.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Air Pods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for whats intened to be used for. Easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great pick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good! What I was expecting and more! Great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes Please

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I’ve heard better sound than this before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for small ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears. I needed an upgrade from the 2nd gen that fit comfortably but the battery and sound quality weren’t good anymore. These did not fit comfortably at all. They kept falling off and felt uncomfortable if I kept them in for more than 40 mins. They’re pretty neat, for normal size ears.

    No, I would not recommend this to a friend