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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32279 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1530 Showing 30,581-30,600 of 32,279 reviews
  • Rated 4 out of 5 stars

    New Air Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air buds work without a problem and instantly pair with my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but price match process took time but product quality is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake ear buds restocked and sold as authentic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the above item from a local Best Buy store. They were in the Apple box with the plastic seal all around. Once home my son opened the box breaking the seal and tried to inter change the ear cushions. The ear pod fell apart. Luckily I had bought the Apple care. Went to the Apple Store and complained. They did a quality check and informed me the ear buds were fake. I said that can’t be I bought them at a Best Buy store. The tech then brought out a pair of ear buds with the case and showed me the difference. He also supplied me with a letter of certification that the ear buds were fake and flagged the serial numbers in their system. In my car I went back to Best Buy. At Best Buy the counter man throught I was pulling some type of scam. I said I have a letter from the Apple Store. The manager was called over and I was issued a refund. The manager was also able to track these ear buds as returned once before. Therefore proving someone bought the legit pair of ear buds and retuned a fake pair for the cash back. Best Buy needs to confirm returns are legit before they restock items.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, they’re AirPods so they’re fine, good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product to invest on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few times faced problem with my AirPods but on the whole it works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok - there is no visible improvement vs previous model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. I think he will enjoy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my first pick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred one of the earlier generations. Not as comfortable so I returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Shielak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift which hasn’t been opened yet. Try after Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the AirPods but I’m not use to the new charging cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i really really likes it. Would recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good only thing is they fall pit of my ears after a bit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t nearly as impressed as I hoped I would be. I’ve had multiple wireless buds, headsets, etc and the sound really isn’t all that it’s hyped up to be. I assumed way more immersive tech, in addition to blocking out more noise from the outside world. If it’s your first pair, you may be a fan. :/

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods are great but the free apple music subscription did not work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpod Pro gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but noise cancellation feels better in gen 1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for daily use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent airpods for daily use. Recommend for long drives

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem connecting to televisions and hearing some voices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are apple user go for it its wok exelent whith family apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds so much. They bleed a lot though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, very few complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, only issue being the stock eartips

    I would recommend this to a friend