Customer Ratings & Reviews

Volume turns down when I speak or even coughs or when i sing out loud

The sound was great but they were very uncomfortable and tended to fall out. Purchased over the ear attachment but they hurt even more

The store and staff were very friendly however the product is meh

No difference from 1st generation. They won't hold enough to ears

Returned because they fall out all the time. Sound was goood poor fit.

Started hearing static on occaison. I think these are way too expensive anyway but the static makes them useless when it's happenning.

ANC doesn’t come close to BOSE. Sound is comparable to Sony

Like my Beats Pro wayyyyyy better than these. Too bulky

They were too big for my ears. They kept falling out.

first time using air pods. not a fan. not comfortable in my ear

I purchased the apple 2 airpods from best buy and received a tampered product that had an older model and with the name jermiah engraved in it. I notified best buy but they refused to give me a refund or switch it out. In addition they have the worst customer service ever.my problem is not with thebproduct but with Bestbuy I will never purchase anything from them again.

These work very good My daughter loves them I would buy them again

I wasn’t to please with the sound as well as the fit in the ear

Found better price . Conected with cuatomer support on price match . Delayed response

There is static disturbance sometimes when using it outdoors.

I really hate them. They do not fit as well or as comfortably as the previous generation. Also, their noice cancellation feature sucks. I wish I would have repurchased the first generation instead of "Upgrading" to these garbage sacks.

The sound quality is the same as the AirPods 3rd Generation. The silicon tips did not fit well in my clean ears no matter what ear tip size I tried. They also caused some kind of allergic reaction in my right ear.

not what I was expecting coming from apple you expect the best but this airpods are terrible the noise cancelation make you dizzy and one is alway off the only reason I haven't return them is because I don't have the time to go in the store

I bought the “open box” and they came with someone else’s Apple account still logged in. So whoever owned these can now see my location live and I can’t log out of their find my account. Best Buy refused to allow me to return these. So now I don’t even want to use these because somebody else can keep an eye on everywhere I go. Thanks for nothing.

I can still hear stuff with noise canceling and noice canceling doesnt really work the best