Customer Ratings & Reviews

After 1 year of purchase, the right earbud had a connection problem. Now there is no sound coming from the right earbud. I hope Apple solves it.

The Apple AirPods Pro 2 are a major upgrade, offering excellent sound quality, enhanced Active Noise Cancellation, and a useful Hearing Aid feature for improved accessibility. The earbuds provide a secure, comfortable fit with multiple ear tip sizes and deliver impressive battery life. With Transparency Mode for situational awareness and seamless Apple device integration, they excel in both performance and convenience. Whether for music, calls, or everyday use, the AirPods Pro 2 are a top-tier choice for Apple users seeking premium wireless earbuds. Highly recommended!

Terrible quality and durability for such an expensive product, this product is overrated, I have had Airpods Pro since 2020 and I really hardly used it, only on calls which I don't make as many, currently I decided to start exercising and the Airpods Pro have a terrible sound, unfortunately the Apple Care warranty has already expired . I do not recommend buying this product. Poor quality

Sizing is very different and these are way more uncomfortable then the originals

Plan on going back to my AirPod pros prior. When connected to my Mac they constantly disconnect. Heaven forbid I take a call on my iPhone then I struggle to get them connected back to my Mac even when I don’t choose the AirPods to answer the call.

Didn’t open box yet but a terrible delivery it took too long to arrive

Headphones don't work, disappointed I had to return it.

Worked for less than a year then volume went out on left side

Theyre horrible. Dont work properly. WILL stay connected even inside the charging air pod case. Loses battery quick like this. Wont dock properly. Upsetting.

Bad buy for me it keep cotton in and out I really can’t use it

They absolutely do not stay in my ears. I can shake my head a little or alot, it doesn't matter. These earbuds will become dislodged eventually.

Tried all the ear adapters and they still fall out of my ears when i use them for physical work

TRASH, it seems as if Apple set these up to start FAILING, and sounding like pure TRASH right when the return time window is up?!

Already cutting in and out getting loud then quiet. Had them a little over 3 months

Ordered this for a Christmas gift. I’m a Total Rewards member so scheduled for delivery. I waited at home all day on delivery date but AirPods were never delivered. I received a text that I cancelled my order which I did not do. I paid for this with my rewards which I still have not received back. I would give0 stars if possible. Worst service ever and ruined giving this for Christmas!!!!!

Bought and had to exchange 1st as they did not work properly, then had to return 2nd ones due to the find my would not work.

Poor quality, Best Buy it’s self couldn’t verify authenticity.

They die fast Connectivity is not great They constantly fall out, bending , running, etc.

Didn’t hold a charge long. The case isn’t able to be plugged into the adapter

It is making some weird noises. I don't know why or where they're coming from, but it's definitely a mix of a terrible and a good experience. When everything is working well, it's all good, but then it starts making strange sounds. It doesn't happen often, just now and then.