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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32287 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1566 Showing 31,301-31,320 of 32,287 reviews
  • Rated 1 out of 5 stars

    Insufficient information on promotions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the airpods are good but bestbuy customer service is really bad , They need more improvment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pros was defected my right earbud wouldn’t on a full charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought AirPods 2G the left one was fake 3 different serial numbers I don't recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got damaged piece it is not have good sound while listening music or in call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    like used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good like used and box is open before so ………..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Apple earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp clear sound. Received a great deal from Best Buy on an open box item. The earbuds are very comfortable and stay in place while working out and running.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Best Buy is the worst

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just shop Amazon! Shipping is faster and items are cheaper!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    There is no cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t revive the cable in the AirPods check when you are in the store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my 2nd day shipping and got refunded instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why doesn’t noise cancellation work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation stops work and you hear a lot of static

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issue with packaging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is not sealed, also the box is not in a good condition,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Bought this as present and it can barely be used for calls. The sound quality sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible mic, often disconnects and people are always complaining that they cant hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FAULTY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were faulty and shocked my ear everytime I used noise cancellation

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from older models!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the traditional Apple AirPods (2nd gen) as well as a recent owner of the AirPod Maxes, I was pleasantly surprised at the sound quality and noise cancelling ability of these headphones. Big change (fit wise) but very comfortable, and great battery life!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fit for my ears, I tried all sizes. Paying too much money on this is a waste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They act Crazy some Times disconnect by its self and connect again and disconnect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality, low sound, keep falling out ear. Uncomfortable fit. I hate the sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost them before I could even set up the find my iPhone on them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my order and the replacement order is taking forever to ship out to me …..

    No, I would not recommend this to a friend