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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32289 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1568 Showing 31,341-31,360 of 32,285 reviews
  • Rated 1 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods go off occasionally does not work from time to time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t return them bc I lost the recipe, they don’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even receive it, and they won't give me a refund

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You need these if you have an Apple Vision Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of AirPods Pro. I bought the 2nd pair because of the improved noise cancellation in the 2nd generation. I never thought it would be worth upgrading to the latest USB-C version (The previous versions of AirPods Pro had a Lightning port instead of USB-C) since the sound quality was the same. But then I purchased the new Apple Vision Pro VR headset. After doing some research, I found out that only the latest USB-C AirPods Pro supports lossless audio with the Vision Pro. According to Apple, the H2 chip in the previous version of the AirPods Pro is limited to the 2.4GHz band, but the H2 chip in the latest version supports the 5GHz band of wireless frequencies. So why don’t they call it an H3 chip if it’s different? I’m not sure, but all I know is that Apple figured out a way to get even more money from me. It’s fine, since I’ll give my other 2 pairs of AirPods Pro to my children. Other than the USB-C port on the charging case and the lossless audio support with the Vision Pro, I can’t tell any difference between the sound quality between these and my previous pair. These are still the best wireless earphones I have ever used, so I don’t have any complaints. The noise cancellation is amazing. I’m not really sure what Apple could do to make these better, unless they can figure out a way to increase the battery life without making them larger. The AirPods Pro go on sale frequently, so if you’re an Apple fan and you don’t already own a pair of these (Whether or not you own a Vision Pro), I recommend grabbing them the next time they are on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound cancellation doesn’t work! When I’m on the highway and

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most uncomfortable pair of headphones I’ve ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst airpods, I can’t hear them anything. So horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Apple. AirPods is AirPods, Apple is Apple. Nothing more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate them. They are ALWAYS popping out of my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good not not good good. Ĝggggggggggggggggggggg

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2nd pair same issues to much noise keep dropping

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    A step up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a significant and obvious step up from my 1st gen AirPod Pros. They sound amazing. They seem to connect faster and stay connected better. Battery is better. Worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods Pro 2nd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted my money. Doesn’t work. Sound quality is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. They are horrible. Worst mistake i ever made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m need to go back because is charge I’m need to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt arrive on scheduled time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does t come in when says it should be delivered what a waste

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow slow why so slow ? ???????????????????????????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Late

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered late. Missed my delivery. Now my package is missing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyyyyy too expensive for the little you get. Waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They are so comfortable, sleek and keep a long charge. I don't leave the house without them, and the are a must on the plane to cancel the loud noises.

    I would recommend this to a friend