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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32297 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1612 Showing 32,221-32,240 of 32,293 reviews
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Apple AirPods Pro (2nd generation)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd generation) is absolutely terrible. The first time I experienced these headphones the rubber tips did not fit in my ears. I would try to run and sweat in these but they would fall out no matter how hard I tried to keep them in. The noise canceling system and bass was also one of the worst features I’ve felt so far out of all of the airpods. The 1st generation airpods did a much better job with the battery life and comfort. I’m absolutely disgusted with this abominable product. It’s despicable. Utterly, unacceptable. My grandmother did not enjoy her Apple AIrPods Pros either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not much of an improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as earbuds, feels like ANC is worse than the last version but it’s supposed to be better? Features are cool I guess

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed. Biggest problem among others - They don’t fit, constantly fall out, and don’t feel good in my ear. I have used all of the different silicone tips but made no difference. Even looked up tips and videos on how to place in ear thinking I might be missing something, but no. For an Apple product and one that cost so much I expected way more. I had similar problems with a previous generation version without silicone tips hoping these would perform better and no. I will not be purchasing apple air pods in the future and hope to deter other people from wasting so much money on absolute garbage. I have used ear buds that cost a fraction of what these cost and they fit way better and even sounded better too. Don’t wast your money. Buy anything other than Apple air pods. Awful, terrible, no good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Should cost way less.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price there are many other options for headphones that completely surpass the sound quality of AirPods. If you want something that “works” better with iPhones as in the UI, then go for it, but for sound quality there are so many cheaper and better alternatives.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the other version I have. The only annoying thing is the sound it makes when you open or close the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hurt Ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears after about 10 minutes of wearing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was beat up when I received it but the actual item was in perfect condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only last a year before having glitches. This is my 3rd pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Apple airpods pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for noice cancellation future with short height.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Literally zero bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great call quality but bass/dimension in music is really bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth it if you want something to last 3-4 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods good bit case was bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case had a scratch in in outer side Price was good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these but battery doesn’t seem to last as long as others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great. Get a little dirty in my field of work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life wasn't what we expected but still great items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Teen approved buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my teen! He loves them and was easy quick and money worth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and lot of things here to purchase thank

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok they hurt my ears if I wear them any amount of extended time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have pretty good sound but design is garbage. Every time I take them out of the case the batteries are dead. The charging mechanism in the case hardly works at all. You have to download a special app and then wiggle the pods around in the case until the app shows that they started charging.! It’s a total pain in the butt. I never write reviews but am sitting here waiting for these stupid things to charge!!!! Don’t buy them… get a different brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They will always fall out of your ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like earbuds that fall out of your ear very easily these are for you. You will be buying all sorts of new tips to try to get them to stay in. They fall out even when doing nothing but sitting. Try and workout and they'll fall out in seconds. You'll be purchasing some little add on wings that help them stay in our ears. These sound great, but very poor design.

    No, I would not recommend this to a friend