Customer Ratings & Reviews

Love these AirPods very loud and can’t hear people talking to me

I love using my AirPods and I was very excited to see that this accessory has new features, like being able to measure the fit of your AirPods in your ears. However, I find that my AirPods will fall out of my ears, they are uncomfortable to wear for long periods of time, and the Touch Bar on the side doesn't work right for me. I like them overall and they're definitely a step up from my old corded Apple headphones but it's been a learning curve trying to work *with* my devices.

Bought the AirPods Pro 2 for the hearing aid feature. The AirPods work well with linking to iPad, iPhone and Mac. Sound quality is good. I like the functionality of being able to adjust volume on AirPod stem, answer phone and change media on/off. Great features not on other airPods I have used. The hearing aid function is a BUST. Hearing test worked great and initial function seemed to work. Took them off, recharged and bye, bye functionality. Went to Apple Store for review and assistance. Units checked out within their analysis, but voice recognition and conversational hearing assistance was / still not functioning. Taking them back.

Love the hearing aid feature. It really helps me hear better.

I like this a lot. It feels so good. I have used many earphones before, but I have not found any that are as good as this. I like it very much.

I’ve had these before and was just replacing them. I love these and will continue to buy them. Great quality sound and super convenient.

Love them. Like the different settings it has. When in use and start talking to someone you don’t have to take them off. Anything your listening too the volume goes down to have your conversation and after the volume picks up by itself.

Awesome noise and just the best AirPods in the market

I love these things! Apply quality of course. Easy to use. Easy to adjust.

Primarily purchased the AirPods Pro 2 for enhanced hearing while watching TV. Has made picking up dialogue much better than soundbar alone.

These allow me to cancel out noise and focus on the grind. Best purchase for headphones

Highly recommend, noise cancellation works amazing and it is super nice having to only need 1 charger for all my Apple products now

Great product. New features are awesome and the ear buds are comfortable to wear.

I stopped into Best Buy to check on in purchasing the Airpods Pro for my nephew's birthday. From the minute I entered the store the gentleman greeting customers listened to my needs and was able to send me to the appropriate representative. The 2nd representative I spoke with also listened and was able to assist me with any questions I had and made the purchase hassle free and so quick. Not once did I have to repeat anything. He had listened so thorough that there wasn't the need to. I have honestly never had any dealings with other stores like this and that is why I will continue to deal with Best Buy. Your customer service is by far superior to any other competitors. To top it off my nephew was so pleased with his gift!!

Its an amazing headphones. This is my second AirPods cause the other one fell inside a river that I had gone to. I couldn’t find it so I decided to get a new one. I love them so much. I definitely would recommend it to friends and family.

I'm so impressed with the sound quality and noise cancelling. It creates a sound that makes you feel like you are in the room with the musicians or show your watching. It connects very well with other apple products. I'm giving four out of five stars only because it has not been able to connect with my HP computer, which has been a disappointment. However if you are using these only with apple products you can't do better.

I really like the Adaptive audio. Now when I’m out walking I don’t have to manually (from my Watch) change settings for traffic noise or when I’m in a store it automatically changes to Transparency.

Excellent quality headphones. One of the best on the market, sensational noise cancellation.

Very good quality product, I bought it for a gift. My sister loves it.

I have used air pods since they started. These are by far the best made and I use them everyday for hours.