Customer Ratings & Reviews

Best product would definitely keep using it, I love listening to music everyday.

Great deal. Excellent customer service and amazing trade in program.

Definitely most favorite ear buds I’ve ever owned. Worth every penny.

Loved this product so much I decided to buy another pair for my father and tomorrow I’m gonna buy another pair for my fiancé.

After researching several different brands and comparing prices, Best Buy beat them all. I purchased the AirPod Pro 2 Gen. Good product. Geek squad refurbished has my vote!!!!!

Very good product, good service, it was sensational

By far the best Apple product I’ve bought a long time!

I love these new pros 2 I have the first gen and this are an upgrade

These Apple Air Pods work really great. Love them for workouts and so many more every day things i do.

I purchased these headphones on may 29th and gave them as a gift 2 weeks later. They were sealed and new. When connecting them they weren’t connecting correctly and when they did it was static and bad quality. We took them into the geek squad to look at them and they informed us the serial number on the box and on the AirPods match but when you connect them to the device the serial number is different. They guessed someone switched it there or at the factory in Vietnam. Although they can see we were scammed they told us there’s nothing they can do as it’s 6 days outside the return window and we need to call apple. Apple said it has to be brought in and the nearest Apple Store is 2 hours away one way. What a racket, they sell counterfeit headphones as new and original and then refuse to help and do nothing even when they can see and admit that’s what they did. I’ve gone ahead and attached photos of the two serial numbers of what it should be and what it is when connected. I’ve been a Best Buy customer for over 20 years and a card holder since 2011 and am insanely disappointed In them. I’ve never complained or had issues but this is nuts they sell them and don’t help. Best Buy customer no more and card is on the way to the trash. Also the geek squad took my wife’s unlocked phone to the back room out of our sight To check on these headphones. You should never take someone’s unlocked phone to a back room. It should be done in front of you. It’s a big security issue and they were gone with it for like 10 minutes. Just all around bad service by a company we were loyal to and were scammed by.

Excellent product, and attention too This Producto’s is good

the tesla of headphones. these things are packed with so many features and paired with an iphone, the synergy is magical.

Great service headphones went on sale and was refunded the difference after I already have bottom at the higher price

Great noise cancellation feature. Also the sound quality is a lot more than I expected.

Came before the scheduled delivered time and the whole process was efficient!! Very good earbuds aswell

I use these multiple times per day, every day 24/7! I don’t think I have ever purchased something so extraordinarily valuable to me. These headphones are FANTASTIC. Thanks Apple, Thanks BB!

Is was good I love , its was really good and the price was great

These come in handy especially when you work in the medical field!

These are amazing. I'm buying another pair for my wife.

Tremendous sound but the price is not worth it. My Sony's are so much more than these.