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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31910 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 31,910 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these EarPods. Fantastic bass and audio quality. Battery life is good for such a small size. They fit in my ear perfectly and I can block out environmental sounds. But I can use transparency if I need to hear external sounds. We worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fit just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and easy use. Easy set up with my cell phone and love the noise cancelling feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great set of headphones, but could use more tips

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far, I’ve been really impressed with these headphones, especially the little features. They pair super easily with my iPhone and MacBook, and the stem has a lot more features than my old AirPods 2 (regular) had. They have the ability to go between ANC and pass through mode, and change the volume. It’s been great! I’ve also loved the wireless charging AND the built in speaker to help me find the headphones using find my. Great idea! My only two grips with these headphones are that I had to exchange the original pair due to the right headphone not charging. Kinda annoying, but not the end of the world. I did buy a separate AppleCare+ plan though, in case this happens again in the future. Second, the eartips are not all that comfortable. Though, my ears are an unusual shape, and basically no in-ear headphones are comfortable. I also like that there are a swath of 3rd party available. Im going to try some foam tips and see if that helps comfort/fit. Overall, I’ve been really happy with these headphones so far, and I recommend them to anyone with multiple Apple devices, as the device switching is the killer feature for AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grandma's earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds. They cancel out all the ambient noise around me. They are very comfortable because of the different earpiece sizes provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Price - Apple Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, Apple never disappoints. This generation of AirPods Pro delivers a new quality that I didn’t know I wanted. Of course I wanted the out of the box easy connection across all of my devices, but coupled with Apple’s AI software these are delivering much more. The only two complaints that I can find are really no reason to not invest in the quality. 1) I have slightly strange shaped inner ear channels, so none of the sizes of the ear tips really seal with my ears no matter what I try. This is not necessarily a design flaw, but rather something I have always dealt with when it comes to in ear audio devices. 2) As always the price of Apple products is quite high. I wish they were lower, but as consumer I am willing to pay for the quality and backing Apple has with their products. One of my biggest praises I can offer, is the addition of auditory feedback from the charging case itself. I am not prone to misplacing things, however, when my wife moves my things they are often lost what feels like forever. Being able to play a sound to locate these has been a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Robbie K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound guality of these AirPod Gen 2 Pro is amazing! Having an iPhone makes it easier to click on also! Listened to many before buying these and are the best of all in my opinion! The battery life of the AirPods last forever it seems and I do recommend if you don’t have a charger that will connect the C cord you’ll need to buy one! YOU WILl LOVE THESE! I highly recommend the the Apple Gen 2 Pro!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Exceptional Sound and Seamless Shopping Experien

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I recently purchased the AirPods Pro 2 from Best Buy, and I couldn't be happier with my decision. The sound quality is exceptional, with deep bass and clear highs that truly enhance my listening experience. The noise cancellation feature is a game changer, allowing me to focus completely on my music and calls without distractions. Shopping at Best Buy was a breeze; the staff was knowledgeable and helpful, making the buying process smooth and efficient. I love the comfort and fit of the AirPods, making them perfect for long listening sessions. Overall, I highly recommend both the AirPods Pro 2 and Best Buy for a fantastic shopping experience!"

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase if you have Apple devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in general and in my opinion its ratio in quality and price is justified and I think it's good. Its connectivity is excellent with my Apple devices and its noise cancellation is quite good and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these AirPods the noise cancellation top-tier literally cannot hear anything. My child could be screaming at the top of his lungs and I still won’t hear him much more comfortable than the first generation AirPods that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I think what I love most is the Apple ecosystem that comes with them though if you want to use them with other systems, they work just as well; they even work for me on my Windows computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EarPods pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro for a while now, and they’ve definitely lived up to the hype. The noise cancellation is excellent – it blocks out most background sounds, making them perfect for travel, work, or just relaxing. I also love the transparency mode, which lets me stay aware of my surroundings without taking them off. It’s really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my Apple Watch Series 10, I am thrilled with this purchase! I couldn't be without my watch and AirPods now. I've only ever owned off-brand earbuds and was nervous about spending so much on these, but it was worth it. My favorite feature is the noise cancellation feature. When I do yard work (especially mowing), I love using this feature. It protects my ears and allows me to hear my audiobooks perfectly. One of the few things I would say could be a negative is that they are slippery. If you are sweating (working out, outside on a hot day, etc.), then I would recommend getting a silicone sleeve to help them stay in your ears better. I got a set on Amazon for under $10, and they make the earbuds stay in perfectly under any situation. Also, the battery life isn't the greatest. I have to wear one AirPod at a time (except when I wear both mowing), because they don't last more than 6 hours or so at a time, and I have to keep switching them out. My previous earbuds would last for days between charges. The AirPods are loaded with features, and even though I haven't used the "Hearing Aid" feature many times, the few times I have, it was very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product - definitely superior to its predecessors! Battery life is great, ear fit is great. Deep bass, awesome sound. Happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods have been an excellent addition to my daily tech lineup. From their sleek design to their impressive functionality, they offer a convenient and high-quality audio experience. he AirPods are compact and lightweight, making them comfortable for extended wear. They fit securely in my ears, and the lack of cords is incredibly freeing. The carrying case is also well-designed, doubling as a charger, which is perfect for on-the-go use. The audio quality is impressive, with clear highs, mids, and sufficient bass. While they may not satisfy audiophiles looking for studio-level sound, they are more than adequate for everyday listening, whether it’s music, podcasts, or phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I use them everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a pair of these for over 2 years and they worked very well for me. Lasted quite a while. I used them almost every day all day. I enjoyed both the transparency feature and the noise canceling. I recently bought a new pair because I broke one of the earbuds (my fault), and I’m glad I got the same thing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are the best earbuds I’ve ever owned. The sound is rich and detailed, noise cancellation is outstanding, and Transparency Mode feels natural. They’re comfortable for hours, connect instantly to my devices, and the upgraded case with Find My is a game changer. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airpods Pro 2nd Generation? Purdy good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but they gave me a pair whos left airpod has crackles. That's just my luck so it is what it is. It comes and go but its incredibly distracting unless you're willing to drown out the static with ear damaging sound. However, when they work, they work. Good quality, great noise cancelling, somewhat comfortable depending on your inner ear shape and size. The cable it comes with is very pliable and feels like it won't weather down as much or as quickly as the traditional cables do. The case looks better, feels slightly bigger, sleeker, and has that cool metal thing on the side whos function I do not know, but appreciate nonetheless. I do not know if this is common with this 2nd Generation, but it displays me having 1 connection at all times when I'm in the proximity of my AirPods, I know it's them because when I leave them at home it is back to normal. For some reason, it interferes when connecting to my car Bluetooth. It might either be my phone, the AirPods, or they didn't want a single person complaining about not enough connectivity. Battery life is nothing to scoff at. All in all, nothing I can't overlook and I paid $190 so I'm not making a scene or returning them, they're with me till they inevitably die.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpod pros 2 are such a great item to have! From the nosie cancelation to the amount of battery time they have i use them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods II ROCK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. My third pair with the new updated usb C charger. The comfort, noise cancelling and sound is all premium quality. The soft earbuds with multiple size options makes the fit perfect. Compatibility with Apple devices is optimal and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODSAAAA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY FAVORITE EARPHONES EVEAAAAAAAA!!!!! long battery life, impeccable bass, beautiful transperancy i LOVEEEE!

    I would recommend this to a friend