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Customer reviews

Rating 4.8 out of 5 stars with 31651 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 31,651 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top Standard ear buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my AirPods Pro Gen 1 for a while, and they were absolutely amazing—until I lost the left ear bud. I tried and picked up a pair of google earbuds, but after a short time, I quickly remembered why AirPods are the standard. I returned the google buds and grabbed the Gen 2s, and I couldn’t be happier! These earbuds are incredible. The setup is super user-friendly, and they fit perfectly, comfortable fit that stays in place even during workouts. The audio quality is top-notch. The noise cancellation is a game-changer too; it’s so effective that I can block out the world, whether I’m at the gym, on a plane. The battery life is great. The design is sleek and clean and you can now control the volume using Siri or by sliding your fingers over the stem. I use them daily for workouts, frequent phone calls, and even travel. I can’t recommend them enough. If you’re looking for premium, reliable earbuds that just work, the AirPods Pro Gen 2 are totally worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Compact and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro offer excellent sound quality, effective active noise cancellation, and a comfortable in-ear fit with multiple ear tip sizes. Their transparency mode is convenient, and the seamless integration with Apple devices makes them very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Love My AirPods Pro 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my AirPods Pro 2 every day and they are great. The sound is clear and the noise cancelling works really well. They fit nicely in my ears and are super comfortable. They connect fast to my iPhone and the battery lasts a long time. I’m really happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods offer clean sound, reliable battery life, and effortless pairing within the Apple ecosystem. They’re lightweight, comfortable, and extremely convenient for everyday use. Although a bit pricey and best suited for Apple users, they remain one of the most dependable and easy-to-use wireless earbuds available

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Immersive Sound and Seamless Convenience: A Game-C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro (2nd generation) with MagSafe Case from Best Buy, and I must say, my audio experience has been completely transformed. As a music enthusiast and someone constantly on the move, these AirPods have become an indispensable part of my daily routine. The sound quality is simply exceptional. Whether I'm listening to my favorite playlist, taking calls, or even catching up on podcasts, the audio is crisp, clear, and immersive. The active noise cancellation feature works like a charm, effectively eliminating any external disturbances and allowing me to completely immerse myself in the music or conversation. The added MagSafe Case is a game-changer. Not only does it offer secure and effortless charging, but it also ensures that my AirPods stay protected and easily accessible. The USB-C compatibility is convenient and fast, providing a quick charge whenever needed. Moreover, the seamless integration with my Apple devices has simplified my multitasking. With just a few taps, I can effortlessly switch between my iPhone, iPad, and MacBook, making the transition between tasks smooth and hassle-free. The sleek, ergonomic design of the AirPods Pro ensures a comfortable fit, even during extended use. The customizable fit test feature ensures that I get the perfect seal for an immersive audio experience, without any compromise on comfort. The battery life is impressive, providing several hours of uninterrupted use on a single charge. The quick charging feature comes in handy when I'm short on time and need a rapid energy boost for my AirPods. Overall, the AirPods Pro (2nd generation) with MagSafe Case is an excellent investment for anyone who values top-notch audio quality, convenience, and seamless integration with their Apple devices. It's a testament to Apple's commitment to delivering innovative products that enhance our everyday experiences. Highly recommended for music enthusiasts, professionals, and anyone seeking a superior wireless audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my new AirPods Pro (2nd Gen)! The sound quality is crisp with rich bass and clear mids/highs. **Active Noise Cancellation** is a game-changer — it really blocks out background noise, making it perfect for work, travel, or just relaxing. The new **adaptive transparency mode** is super helpful when I need to stay aware of my surroundings. The fit is comfortable and secure, even for long listening sessions. Plus, the **spatial audio** adds a cinematic feel to music and movies. Battery life has also improved — I can go a few days without charging. The MagSafe charging case with Find My support is a nice upgrade too. Overall, it feels like a premium, well-thought-out product from Apple. Highly recommended for anyone looking for premium wireless earbuds with excellent noise cancellation and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound and Comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2 for a few weeks and I’m really impressed. The noise cancellation is incredible — it blocks out everything when I’m working or cooking, and the sound is crystal clear with deep bass. The fit is super comfortable, even after hours of use. Battery life is solid, and the case charges quickly. I was so happy with them that I’m already thinking about buying another pair for my family. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A Seamless Auditory Experience: Apple AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro (2nd generation) with MagSafe Case in White from Best Buy, and my audio experience has been nothing short of exceptional. The standout feature of these earbuds is the introduction of MagSafe technology to the case. The magnetic connection is incredibly satisfying, ensuring that the AirPods snap into place effortlessly, aligning perfectly every time. This not only enhances the user experience but also adds a layer of convenience, as the case securely attaches to MagSafe-compatible accessories. In terms of design, Apple continues to impress with its sleek and minimalist aesthetic. The AirPods Pro themselves are compact and lightweight, providing a comfortable fit that is ideal for extended use. The matte finish on both the earbuds and the MagSafe case exudes a premium feel while resisting fingerprints and scratches. The active noise cancellation (ANC) on the AirPods Pro remains top-notch, creating an immersive audio environment by effectively blocking out external noise. The Transparency mode, on the other hand, lets in ambient sounds for situations where awareness is essential, striking a perfect balance between isolation and awareness. Audio quality is where the AirPods Pro truly shine. The dynamic range is impressive, delivering crisp highs, rich mids, and deep bass. Whether I'm listening to music, podcasts, or taking calls, the sound is consistently clear and well-balanced. The adaptive EQ feature further enhances the audio experience by automatically tuning the low and mid-frequencies to the shape of my ears. The touch controls on the AirPods Pro are intuitive and responsive, allowing for easy playback control, call management, and access to Siri. The integration with Apple devices is seamless, and the automatic ear detection feature ensures that playback pauses when the earbuds are removed, resuming when they are placed back in. Battery life is respectable, with up to 4.5 hours of listening time on a single charge and an additional 24 hours provided by the MagSafe charging case. The quick charge feature is a lifesaver, providing around 1 hour of listening time with just 5 minutes of charging. The inclusion of USB-C for charging adds to the convenience, especially for those with other USB-C devices. The overall charging experience is efficient, and the battery status can be easily checked through the Batteries widget on iOS devices. While the Apple AirPods Pro (2nd Gen) with MagSafe Case come with a premium price tag, the combination of superior audio quality, cutting-edge technology, and seamless integration into the Apple ecosystem justifies the investment. If you're looking for a high-end wireless earbud experience, these AirPods Pro are a stellar choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    USB-C! Better than AirPods Pro 3, I said it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a pair for 2 years but broke them. I got the AirPods Pro 3, they did not fit well and the treble drowned out all the details from the mids. I went back and purchased another pair of Pro 2 and the sound is so much smoother and balanced. As an audiophile, I could listen to these all day. The mic, AND, and transparency are still all excellent. The case has better battery life than the Pro 3 as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods offer excellent value with seamless connectivity, comfortable design, and solid sound quality for everyday use. The H1 chip ensures quick pairing with Apple devices, while the battery life is impressive. They’re perfect for casual listening, calls, and Apple ecosystem users, though lacking active noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple airpods 2 pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro are outstanding for their premium sound quality, active noise cancellation, and comfortable fit. The transparency mode is seamless, allowing awareness of surroundings without removing them. With impressive battery life and effortless pairing across Apple devices, they are perfect for music, calls, and workouts. A true premium experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Totally Worth It!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro are amazing. Great sound, super comfortable, and the noise cancellation works like magic. I love how easy they connect with my iPhone, and the battery life is solid. A bit pricey, but totally worth it if you use Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 feel like magic. Noise cancellation is insanely good, music sounds richer, and Transparency mode is super natural. Volume control on the stem is a game-changer. The fit is perfect, and battery life easily lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro (2nd Gen) – A Game-Change

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro (2nd Gen) primarily for their hearing aid capabilities, and I have to say, they exceeded my expectations. The Conversation Boost and Live Listen features make a significant difference in noisy environments, allowing me to hear conversations more clearly without background distractions. The Adaptive Transparency mode is another standout, reducing loud sounds while keeping me aware of my surroundings. Beyond their hearing assistance, the sound quality is excellent—rich, balanced, and immersive. The active noise cancellation (ANC) is top-tier, and the improved battery life ensures all-day usability. They're comfortable for long wear, and the new USB-C charging case with Precision Finding is a nice bonus. If you're looking for a discreet, high-quality alternative to traditional hearing aids (or just enhanced hearing support), these AirPods Pro 2 are absolutely worth considering. Apple has truly made technology more accessible with this update!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are an impressive upgrade with enhanced sound quality, improved Active Noise Cancellation, and better comfort. They offer longer battery life, intuitive touch controls, and seamless connectivity with Apple devices. The new design ensures a secure fit, and the enhanced Find My integration adds convenience. Overall, they’re a top choice for premium wireless earbuds, especially for Apple users.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro 2 are A+ !!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a owner of the original AirPods & the AirPods Pro, I can say that Apple has outdone themselves once again. The features are vast and the iPhone integration is beyond superior. I favor the pros as they have multiple ear pieces and allow for a superior fit for a multitude of activities with out falling out like I had issues with on the original AirPods. The sound quality is superb all the way from phone conversations to blaring your favorite tunes in the gym. I really appreciate the innovative noise feature controls that have 3 different modes including Adaptive, Transparency and Noise Cancellation modes. Battery life is phenomenal for such a small package!! Super impressed! The User interface is very well organized and easy to navigate. Conversation Awareness is a great feature and the personalized spatial audio is super innovative. Great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are outstanding. The noise cancellation is top-notch, the sound quality is clear and rich, and the transparency mode feels very natural. They connect instantly, are comfortable for long wear, and the USB-C charging is a nice upgrade. Overall, a great pair worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Impressive sound and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've settled for "lower quality" ear buds in the past. With the OTC hearing aid capability built into these and a sale price I jumped in to this much more expensive (for me) option. I'm glad I did. I did need to change the earpiece on one ear to fit properly. Removing the medium one that came pre-mounted and swapping in the large one was easy to do once I got over the nervousness of taking the piece off. The sound quality is very clean and balanced across the audio range. They also offer spacial sound so you can feel surrounded by the audio you're hearing. They stop the streaming audio when you're having a conversation automatically after a couple seconds. They cut out background noise to a fair extent. They also can give you a basic hearing test which seems to approximate the last "official" one that I had. I've also set them up for the hearing aid feature, but I'm not sure they're doing exactly what I'd hoped. I'll need to fiddle with the settings a bit more. Charging is relatively fast with the provided cable or using inductive charger, and battery life seems to be pretty good, too. No real complaints from me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPod pros second Generation review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro (2nd Generation) from Best Buy, and I couldn’t be more impressed with the entire experience! From the moment I placed my order to the first time I popped these in my ears, everything was seamless. First off, Best Buy’s customer service was top-notch. The ordering process was smooth, and my AirPods arrived even earlier than expected. The staff was incredibly helpful in-store when I had a few questions, making the whole experience even better. As for the AirPods themselves, they are simply outstanding. The sound quality is on another level—crisp, clear, and immersive. The noise-cancellation feature is a game-changer, effectively blocking out unwanted background noise, whether I’m commuting or working in a busy café. The fit is comfortable and secure, even during workouts, thanks to the customizable silicone tips. Battery life is fantastic, lasting much longer than I expected. I can go days without needing to recharge the case. Plus, the wireless charging feature is a convenient touch. Overall, I am beyond satisfied with both the product and the service at Best Buy. The AirPods Pro (2nd Generation) have exceeded my expectations in every way, and I highly recommend them to anyone looking for high-quality wireless earbuds. This review highlights the great experience with both the product and the service at Best Buy, emphasizing the positive aspects of the AirPods Pro (2nd Generation).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro for the win

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time Apple customer and have always enjoyed their products. I had been using my Air Pods 2 for several years until the batteries would just not hold a charge any longer. Even when fully charged they would quit working within 15 minutes so it was time for an upgrade. Best Buy came to my rescue offering the Airpods Pro on sale for almost the same cost as my initial Air Pods 2 purchase. Upgrading was a no-brainer and I was more than surprised at how much better the AirPods Pro sound. The improvements to both battery life and sound quality is amazing. Plus Apple includes four sets of foam tips right in the box to make sure the AirPods Pro have a comfortable fit and airtight seal in the ear canal. If you have an older set of headphones I would absolutely recommend upgrading to these headphones. The sound, battery life, and comfortable fit are worth it. Plus if you can find them on sale elsewhere Best Buy will price match. It's a win-win!

    I would recommend this to a friend
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