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Customer reviews

Rating 4.8 out of 5 stars with 32116 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfortable design, and impressive battery life. They also praise its secure fit, reliable connectivity, and effective transparency mode. However, a small number of customers have noted concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 32,116 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Finally got a pair and they didn’t disappoint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few different brands of EarPods and these are now my favorite. The sound is great. The battery lasts long and they are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Air Pod Pro 2 Rule!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod Pro 2 ears buds are very good. Sound quality was beyond my expectations especially the bass. Fairly comfortable with the various ear rings. Connectivity has improved with the latest firmware update. I wish the battery life was better maybe 10+ hours.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit my ear well. Sound good, good ANC. I wish it had single ear ANC. Music I find sounds better with ANC on but sometimes I want to be able to hear what’s around me but still have the better sound quality. Also pretty durable they’ve gone through two wash and dry cycles and still work. Maybe I need to check my pockets more often…

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ANC and love the USB-C update

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of AirPods Pro and I still maintain that it's the best out there. I'm no audiophile, but I love trying headphones and use them a lot for air travel so noise cancellation is important for me. I also own or have owned ANC headphones like the Bose QC 20, Bose QC 35, Sony H.ear, AudioTechnica ATH-ANC7B, and random TaoTronics and Aukey ones. If I wasn't being practical, I would go with the Bose over-ear headphones every day for comfort and my liking of their audio profile. But, in the end, I think it comes down to (borrowing from smartphone cameras), the best headphones are the ones you always have with you. These are small, have good battery life, and just do everything really well. I think you can find a headphone that beats these in each category, but the AirPods Pro are just really above average across all categories. And now that they are using USB-C, I can finally get rid of all the cords I don't need!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Got it on sale and as a gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for Mothers day and she loves them. She's complained about in-ear style headphones before - albeit different brands. But so far it's been smooth sailing. Says the audio is loud enough, clear enough, and of course since it's Apple made. They pair flawlessly with her iPhone. Give it a go, I like these more than the standard pair alone because the inner changeable ear plugs it comes with. Also get it on sale when it drops from 250 to 160 ish.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product, great noise cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, great noise reduction. Features of these are just incredible. The setup on an Apple device is just too easy, just open the case next to your phone and follow the on screen prompts. Gesture controls are real easy to use and they do not fall out of your ears at all. Noise reduction is great! Was on a plane and 99% of the engine noise was cut out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Get them it’s worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these earphones. I got them on sale and it was really worth it. TBH I wouldn’t mind paying full price bc they are really good quality. They have UCSB charging port so it’s more convenient if you have a newer iPhone. As for the sound quality it’s really good, the noise cancellation is beastttt. It’s really good if you like to study independently or just like load music or something. I also just put them on when I need quite with out any music it’s really help for if you want some quiet time. Then the battery life is really good. Ima a student Rin I use them often and I charge maybe every 3 days to a week and it last really long. So I overall recommend these for everyone!!! Only downside is your ears may get a little sore from the white things (idk what there called)

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPod Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the AirPod 3s and returned them for the Pros mainly because the Pros stay in the ear much better plus the noise cancellation is great! I use them for working out, cutting the grass and also for hands free calls. The quick connectivity is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound and Noise Cancellation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 deliver outstanding audio quality with rich, balanced sound and impressive clarity. The active noise cancellation is extremely effective, easily blocking out background noise whether I’m at home, commuting, or working. They’re very comfortable for long listening sessions, and the fit feels secure without being bulky. The transparency mode is also excellent, allowing natural awareness of surroundings when needed. Pairing with Apple devices is seamless, and switching between them is quick and effortless. Battery life is solid, and the charging case is compact and convenient. Overall, these are premium earbuds that offer fantastic sound, top-tier noise cancellation, and a smooth, user-friendly experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Surround sound on steroids!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible sound--spatial audio is amazing! Another HUGE plus is the soft tips in four sizes, which is great for folks with small ears like me. (Never could use those older ear buds because they were't comfortable and wouldn't stay in.) Adaptive audio is the best of both worlds, combining noise cancellation with transparency (so you can answer a call or hear if someone starts speaking to you). The only downside is that if you're compelled to sign along, it'll diminish the sound as soon as you start rockin' out. LOL! Luckily, this feature can be turned off/on, though. Bonus for Apple devotees, after you set up your AirPods with one Apple device (like your iPhone), they'll connect automatically to your other Apple devices where you’re signed in with the same Apple ID (Mac, iPad, Apple Watch, Apple TV). Can also pair with bluetooth-equipped smart TVs, so night owls can watch without disturbing others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super Earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods Pro 2 deliver convenience, sound quality and performance! I can conveniently toggle back & forth between my iPhone & IPad without having to detach one device from the other. The sound quality is crisp, clear and without distortion. These earbuds have quite a few attributes: Long battery life, Noise Cancelling features, etc. that make performance exceptionally good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfectly integrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t think a pair of headphones could be worth paying this much. Not when perfectly acceptable offerings from anker and such are available for less than half the price. However, after I was given a pair I found they were exactly as described. They connect faster, the noise cancellation works better, the battery lasts longer, and the mic makes me sound better on business calls. I was so satisfied, I bought a pair for my wife. She loves them and because they integrate with the find my app it’s harder for her to lose them. Her phone can tell her where they are and notify her when she has left them behind. Additionally, I walked into Best Buy to get them and could see right away that I was getting a genuine Apple product rather than take my chances with other online only retailers.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Airpod Pro 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these airpods they connect so easily with great sound and have had zero issues with them. They even allow two devices to connect to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Better for Apple devices than non Apple devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds to use with a bluetooth transmitter that transmits my audio system to my ears. That way I can watch a movie without disturbing my bride, and with no wires. Pros: It works well, connects easily and the sound is very realistic. I also like that the case can be charged with both a USB C and a magnetic charger. Cons: to be able to use ALL of its capabilities requires an IPhone. I have an Android phone. There are third party Apps available, but they're VERY limited in their capability. So: if you're an Apple user 5 stars. If you're a non Apple user somewhere between 4 and 5 stars. Some other earbusd might be better for you. Would I buy them again? Probably not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound but could fit better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these put out are phenomenal especially the noise cancellation. They always connect to my iphone as soon as I pull them out of the case. Like many apple products, they have a certain esthetic. The case is glossy white and scratches easily. You can get a silicone cover to protect it. The earbuds come with 3 different sized cups. Because of the shape of all apple earbuds, I had issues with them falling out. I ended up finding silicone over the ear hooks that work well but can ot be left on when putting back in case. I replaced a pair of Jaybird buds that had a small wing attached that keeps them in place especially when your on the move.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Better than previous gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2nd Gen exceeded my expectations! The sound quality is outstanding, noise cancellation is impressive, and they fit comfortably. With seamless integration and long battery life, they’re perfect for music lovers on the go. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They last forever and work well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first pair when they came out. Still running strong. Noise cancellation is great, not overwhelming like my headphones I have, good enough for long flights to just leave in and sleep. Spatial Audio is amazing for much of my music I listen to. Use them for all my Teams meetings every day, work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    iPods pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product of the world, perfect battery , perfect noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I'm an absolute fan now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Favorite Earbuds Ever: A Review of the AirPods Pro 2 I was on the fence about the AirPods Pro 2, mainly because I wasn't sure if the sound quality could live up to the hype. I was completely wrong. After using them extensively, I can confidently say I'm never going back to my old earbuds. These are, without a doubt, the best I've ever owned. Here’s a breakdown of what makes them so special: Surprisingly Brilliant Sound Quality: I went in skeptical, but the audio is absolutely top-notch. The sound is rich, clear, and detailed in a way I didn't expect from earbuds. Everything from music to podcasts sounds fantastic. World-Class Noise Cancellation: The active noise cancellation is a game-changer. It's so effective that it can silence the world around you, whether you're on a noisy commute or just trying to focus in a busy environment. It's easily one of the best implementations of ANC I've ever experienced. An Incredible, Immersive Soundstage: The audio doesn't just feel like it's in your ears; it feels like it's happening all around you. The wide soundstage makes music and movies feel incredibly immersive and dynamic. A Life-Changing Accessibility Feature: The personalized audio features have been a revelation for my hearing loss. Being able to tailor the sound to compensate for the hearing loss in my right ear has allowed me to enjoy balanced, full audio for the first time in years. It's a feature I simply can't live without now. Effortless Device Switching: The seamless transition between my iPhone, iPad, and Mac is magical. The AirPods just know which device I'm using and switch over instantly without any hassle. It’s the kind of convenience that, once you have it, you can't imagine living without.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge upgrade from the 1st generation that I always loved and used daily. In addition to all the features listed here, the case and each AirPod that’s out of the case all show up in the Find My app. The speaker on the case allows you to make the case play a sound to help you find it and also allows the case to play a chime when it starts charging. I always charge it wirelessly so I love getting that audible confirmation sound. The new adaptive mode is excellent. It’s like a blend between transparency mode and noise cancellation mode. My tinnitus makes me sensitive to other sounds and the adaptive mode really helps along with the personalized audio because people’s voices come through clear but other sounds are reduced. In that respect, these work so much better for that than a $700 pair of HP hearing aid ear buds that I tried. Those HP ear buds are now useless since the right one randomly quit working. I’ve never had that problem with Apple products.

    I would recommend this to a friend