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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32083 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 32,083 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best of the Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting much of an upgrade from my first edition pro’s but Best Buy had an amazing sale and after three years i figured it was time to get the newest ones. Well I wasn’t disappointed, and they are a huge upgrade from the 1st edition. The quality of sound to the different ways of charging make these a must BUY! I recommend anyone thats on the fence whos wanting to upgrade to take advantage of Best Buys amazing Apple deals to do so!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air, Pods Pro 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great, noise control and very clear. Very happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent and connects easily. The sound quality is also excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable easy to use, cancellation noise outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely an enhance over the previous generation; the connection is faster and more stable, the sound seems very similar but it also feels richer, fuller. My previous ones gave up after 2 years, I am hoping that is not the case with these ones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best ear bud!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd gen air pod pros are my favorite listening device for on the go! The sound is awesome and they don't fall out of my ear! Best Buy makes it easy with locker pick up! I have bought quite a few pair from them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these my favorites, great quality of product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Lovely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice quality. I like the noise cancellation, the user controls, and silicone tips. I find these much more comfortable than the most basic version of Airpods. The mesh is also protected from earwax by the silicone tips. They do have some challenges with background noise on phone calls, but I guess most do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this AirPods for a while now. (2 years) I love the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My new favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds, It’s a perfect fit, if blocked all outside noises .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my AirPods when I drive or in the gym and they are very comfortable. Works great with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and come with multiple tips to find the right size. Love the noise cancelling!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best sounding earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods delivers great sound quality and provides a noise cancelling feature! Which is my favorite part so far. Includes ’Transparency’ and ‘adaptive’ mode. This product fits in my pockets perfectly fine with minimal bother, feels great in my ears as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my gen 1 AirPods for years and finally decided to upgrade. These AirPods have changed the game for me! Excellent quality and I love the adaptive feature! Noise cancelling works great and battery stays charged for a long time. I use them almost every day. I have no complaints so far :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are best headphones to use if u work in loud spaces

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Ipods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & clarity! These earbuds are comfortable and easy to insert into your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next-Level Silence: Airpods pro 2 Delivered!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on the AirPods Pro 2 is truly impressive. It blocks out background noise so well that I can focus completely, whether I’m commuting or working. The difference from the first version is noticeable, and everything just sounds cleaner and clearer. I also love the Adaptive Transparency mode—it lets in just the right amount of sound when needed. Overall, I’m really satisfied and would highly recommend them to anyone looking for top-notch noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro offer impressive active noise cancellation, a comfortable in-ear design, and seamless integration with Apple devices. The sound quality is generally good, and the Transparency mode is a standout feature. However, their relatively high price might be a consideration for some users.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these new ipods, lost my 1st gen ones so replaced with these and the charge holds up way better.0

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again App hit it out of the park with this iteration of the AirPods Pro. The clarity and range are better as are the microphones. Wireless charging makes it easy to make sure they are always ready and the hearing aid features/test are a great value add. My only complaint and has been for years, is that Apple needs to include foam ear tips along with the silicone tips. Doing that would address one of the largest lingering complaints about AirPods.

    I would recommend this to a friend