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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32083 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 32,083 reviews
  • Rated 5 out of 5 stars

    The biggest improvements are in the case ...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these second-generation AirPods Pro during the recent promotion at Best Buy. My original AirPod pros were starting to show their age. As an upgrade to the originals, I purchased top-of-the-line Sony noise-canceling headphones, which sound excellent. However, there are times when it is not practical to wear over-the-ear headphones. The two things I like most about these new AirPods are the USB-C plug in the charging case and the tracking ability. Now, one can use the Find My Phone app for the AirPod Case, which is more practical than previous versions, which require the AirPods to be out of the case. Although I believe Apple got it right with the lightning connector being very durable (I had a lightning connector fail, only the cable itself), it is beneficial that they are adopting the universal standard for serial connectivity. Given the price tag for these new AirPods, I would not rush out to buy them if your current ones function. However, there are some nice upgrades that one will enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pod pro 2nd gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great quality clear conversations and comfratable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    worth the buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Airpods pro 2nd generation are the best earbuds in the market. While great for iphone users, you can also pair these with an andriod smartphone and still get to use the listening modes.Audio quality is great, Battery life is longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple Air Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using these AirPods for my daily walk, waiting at a professional office because they are quite. I even wear them while mowing lawn under my sound resistant ear protection. Easily charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio. Good choice of hearing options (ANC, transparency, adaptive) that are customizable. Good battery life. Make sure to clean case regularly to assure best charging

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought another pair. I’ve replaced individual AirPods. Finally, I either dropped them or teens stole them, nevertheless I gave up. Told myself I didn’t need them anymore and started using my Beats Flex, worked, but not the same. I replaced them because I needed wireless earbuds for training. Seems they’ve upgraded since my faithful last pair or maybe Find My and features on the phone. I couldn’t be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Airpods2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the AirPods Pro 2. The active noise cancellation on these is phenomenal, creating a truly immersive listening experience. It's like the rest of the world just disappears. On top of that, the audio quality is fantastic, especially with the bass. It's deep and punchy, which makes my music sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality absolutely love my pods! I use them everyday and never have to worry about them going dead.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Bought them for my dad as a gift, and he loves them. Great sound quality, fits nicely, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much, it works perfectly fine. It really does cancel out the background noise. It’s fits well too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new design is very slick. I love the noise cancelling function. The air pods stay snug in my ears all the time. The sound is perfect also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and audio. Always have them in and they last me a couple of days before having to recharge. Great ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Quietly perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Works amazingly between all my Apple devices. Has a weird issue with the volume lowering in adaptive mode, but otherwise they’re perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and holds a charge for a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Airpods pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to headphones. Sound quality is great. Noise cancelling works well and the best part is they just work when I want them to. No fumbling around with connections.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    I got my money’s worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever had, I use it every single day and it never fails me.. long battery life.. comfortable and reliable..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You gotta get them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound upgrade is amazing! Just for that alone it is worth buying. I have the pro version 2, and I noticed a big difference in the sound right away. The bass is sooo much better. The noise cancelling is also a lot better. I thought the 2's couldn't be improved upon but somehow they did it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice buds, but fall short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Buds…. But Sony XM5’s are wayyy better. These Pros have become my 2nd choice. Comfortable & sound good, but noise cancellation falls short & I had to purchase ear foam tips to even get these buds to stay in my ears , with stock tips there was no way I could use, would just fall out, another reason XM5’s are Awesome. Again good buds but 2nd to Sony

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Almost too good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding music, with good bass. Excellent noise canceling technology (it's almost too good LOL). Phone calls sound really good. Battery life is great, especially since they charge up again when you place them back in the case*

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-rated earbuds for daily use and comfort. Best one!

    I would recommend this to a friend