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Customer reviews

Rating 4.8 out of 5 stars with 32076 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 32,076 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well. music sounds great. Noise cancellation is amazing. Really helps with my hearing loss.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed. I reluctantly traded in my most excellent AirPods Pro for the new series and was blown away. The noise reduction actually is better than the original and even better than my Bose earphones, which was surprising. The built in hearing protection was outstanding when I wore them at an outdoor concert because I forgot my earplugs. The concert volume was reduced but unlike earplugs, the music was clear, I could still hear conversations and the show without having my eardrums blasted into oblivion. These things are wonderful. I definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much more than the first pair I had . Much more comfortable fit in the ear and less likely to fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love with these headphones! My son popped his in my ear one day, and I was amazed at the quality, I waited about six months to save up to purchase mine because to me it seemed frivolous at the time. I’ll tell you what I use them darn your daily and they have helped me in so many situations where I needed to tune out others to be able to focus. I am very grateful thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect purchase for my daughter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED LOVED LOVED my purchase. I recently bought my daughter AirPods Pro for Christmas at Best Buy (she won’t take them off lol). They were so easy to find and I was shocked since it was holiday season. The staff was incredibly knowledgeable and helped me pick the right model for her needs. The product was luckily in stock. As for AirPods Pro themselves, they’re amazing! My daughter loves the noise cancellation feature, and the sound quality id phenomenal. Thank you, Best Buy for making this a hassle free purchase. I’ll definitely be back for future tech needs!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpod 2 pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great airpods. Wonderful sound! The noise canceling feature is a game changer. The different size buds for the ear make them a comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really good, good quality and good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the AirPods Pro 2 from Best Buy, and I couldn't be happier with my purchase. The entire experience, from browsing on the website to the in-store pickup, was seamless. The sound quality of the AirPods Pro 2 is exceptional, delivering rich and immersive audio. The noise cancellation feature is a game-changer, making my listening experience even more enjoyable, especially in noisy environments. Best Buy's service was top-notch. The in-store staff were friendly, knowledgeable, and assisted me in finding the right product for my needs. The ordering process was straightforward. I appreciate the reliability of Best Buy and their commitment to customer satisfaction. These AirPods have exceeded my expectations, and I highly recommend both the product and Best Buy for anyone looking for a great shopping experience. Thank you, Best Buy, for making my purchase so enjoyable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise cancelling

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods 2, active noise cancellation is GREAT (better than my over the ear BOSE 700), when I mow the grass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, well worth the purchase. Fairly priced. Super comfortable and sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Recommend!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came in the box, nothing missing! Very easy to connect to my phone!! The noise cancellation is very useful for me especially in louder environments. Worth spending the amount of money!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love for airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from my go to place to buy electronics. Love the sound quality and noise cancellation feature. Good battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My new iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Good quality. The battery life is great too. The sound is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best audio out there! I own AirPod Max as well but these are for my daily use, workout and work. I really enjoy the sound quality and the great feel. My whole family owns a pair, we love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had previous generations and I can say these are great. Worth the price, great sound, and they really hold a charge. I charge them maybe once a week and I use them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPod 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Industry-leading Active Noise Cancellation (ANC) with 2× more noise reduction than the original Pro • Adaptive Transparency, Spatial Audio, volume swipe gesture, and real-time hearing health features (FDA‑cleared hearing aid functionality) . • Battery life: ~6 hrs per charge, up to ~30 hrs with case . • Robust hardware: USB‑C/MagSafe case with speaker and U1 chip for Find My tracking .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received product as described. Great quality and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The most comfortable earbuds out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, I want to mention that I primarily use Samsung as my main phone, although I do own a few Apple products. These earbuds have proven to work great with my devices, but it's worth noting that on Android, you will encounter limitations in terms of adjusting settings or monitoring battery levels, even when using third-party apps. Nevertheless, they excel as Bluetooth earbuds on Android, delivering wonderful sound, albeit without access to some of the more advanced "Pro" features. In terms of sound quality, these earbuds are tuned to provide a predominantly warm audio profile with a nice bass response. What's really brilliant is how the bass levels intelligently decrease as you increase the volume, safeguarding your hearing. All in all, I find these earbuds to be a fantastic choice. My recommendation would be to keep an eye out for discounts or sales, as the regular price tag of $250 might be a bit steep for some.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds .This is the third pair of pros I have bought, two were gifts and after my over the ear headphones stopped working I decided to go with these . The sound quality is good and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works great with IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with IPhone 15. Sound great and battery life is fairly impressive. Still waiting for the promised “hearing aid” update which I think will be a great feature.

    I would recommend this to a friend