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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32068 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 32,068 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sounds great! Kind of cool how they added the lower volume when it senses you talking, unless you like to sing! Lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a set of the Pros, but decided to purchase the Pro 2 for the hearing aid feature. I have moderate hearing loss in my left ear and partial loss in my right ear. The software performed a hearing test and uploaded the frequency response into the AirPods and it really works good. Before I had difficulty hearing some spoken parts on the TV and now I can hear much better. Plus I can answer calls and listen to music too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Noise cancelling is something out of this world. Battery life is good, sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Fantastic for office calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Apple AirPods for their noise cancellation, easy usage and connectivity with iPhone and other Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life is amazing, I get through a full 8 hour work day with them. These also come with a pair of of size XS ear tips for us people with small ear canals which is nice. Noise cancelation is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent value headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones. The hearing aid option works very well despite some background noise. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great sount! Great fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing… I love how there are different ear tip fits to find the perfect size! No issues with keeping them in place. “Transperancy is amazing when out in public and trying to hear oncoming traffic when walking”

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Must have for hands free calls and audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always another great product from apple. I use it all the time gor calls. Connects fast and seamlessly. Noise cancellation is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Experience mind-blowing audio like never before.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are widely regarded as one of the best earbuds in the market, thanks to their exceptional sound quality that is unmatched by most of their competitors. The first-time listening experience is truly impressive. However, the battery life of 5 hours on average may not suffice for individuals who rely on them for extended periods. Nonetheless, the AirPods' high-quality performance and excellent customer service compensate for this minor inconvenience. Despite being relatively expensive, the brand's reputation for delivering top-notch products is well-established, and the AirPods are no exception. Overall, the AirPods deserve a rating of at least 4.8/5 based on their impressive performance and customer satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product, outstanding product quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer assistance from the customer support employee that assisted me via phone to complete my order. The in store pickup service was great also. However, most of all the quality of the product is outstanding.I have owned the earlier models of the Air Pods, but these Pro 2 models are fantastic. The sound and clarity are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, like the versatility of the now canceling option. The only thing I couldn’t get around to enjoying is the fit in your ear. This product is good if you’re sitting on a train, taking a walk through the store, or simply using it at a coffee shop. Can’t recommend use for running or any other sport activity, because it will fall out of your ears without warning.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality the sound and how easy it is to control/ connect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!!! It’s been a while since I used AirPods so therefore I had the OG’s. Got the AirPods Pro 2 and they just blew me away! They sound so freaking good!!! Just wow!!! The icing on the cake are the new features like the hearing test, hearing aide features, and so much more. Super happy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Air Pod Pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is spectacular! They also fit my ears very well, and I can do many activities while wearing them. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how these fit. I’ve always had trouble with earbuds fitting, yet these were perfect! Couldn’t believe how well the noise cancelling worked!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 with this design. I’ve had every generation of the AirPods and this one is by far the best one. Of course the noise cancellation is superior to other models but the battery life is able to keep up with my constant daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Next Gen AirPods are great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace the old AirPods. The new Pro 2 model is quite an improvement. Fit and sound quality are amazing. An IPhone must.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Feel good in my ear and don’t seem to slip out. One thing I have to get used to is the noise cancellation feature. It feels like it’s sucking the air out of my ear which is cool in a sense.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    an amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased it when it was on sale as i knew the new ones would be coming out soon so for its price it has an amazing sound quality overall and i am in love with the noice cancellation as im no longer able to hear the tv in the living room which is right next to my room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using AirPods Pro for awhile now and I love them. I bought these Pro2s as an upgrade since my other ones were starting to show signs of use & abuse! Love these though as they block noise very well and have great sound. I also love the fact that they allow Siri to read my texts to me.

    I would recommend this to a friend