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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32067 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 32,067 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Apple ecosystem and more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works flawlessly and easy to set up across all my devices (IPhone, mac, ipad). Easy to set up with other devices as well. Love that it reads my messages and teams messages to me at my office. I am going to see if incan find other tyoes if ear pieces tonstaybin ear better. Also the case if dropped has a tendency to open up and shoot the buds out. So maybe a case cover wiuld help.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the option of sizes for the rubber ear piece is great. My other air pods always fell out of my ears and these stay snug. Noise cancelling and advanced feature that lower volume when speaking are great!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Easy to use and perform perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These EarPods are an improvement over the first generation. Sound is better, they hook up reliably and the automatic sound suppression when speaking works well. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In need of replacing my AirPods I visited my local Best Buy. The customer service rep recommended this newer and slightly more expense device. I work out at a rather noisy gym with pickle ball, basket ball and dance classes going on loudly in the gym. Once these Pods are in place it is as if I’m transported to a private room for my workout!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and found perfect fit for my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Silence is golden

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft in the ears and noise cancelling is good for when you need some silence. Perfect during airplane flights.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and fit. I have a Daith ear piercing and the other earbuds are uncomfortable and hurt. These fit comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one, superb clarity, and it can be used in different modes. Battery back is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods pro 2 reveiw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice noise cancellation and perfect fit for my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they fit comfortable and can hear clearly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound quality and battery compared to the 1st gen. Also for a good price when it was on sale for $189, so totally worth it. USB-C is a weird change at first but makes things more universal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful earbuds. The noise cancelling works very well and the buds are very comfortable in the ear. I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Falls out/hurts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine are constantly falling out. I’ve tried the larger size ear foams and the smallest size. Nothing helps. They hurt my ears too. I’m trying to get used to the pain or get my ears adjusted to it so it won’t hurt so much anymore. But on a good note the noise cancelling works great! And automatically switches between apple products seemlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent Wireless Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2nd gen are fantastic and are packed with a ton of cool features. The active noise cancellation works very well and the seamless connectivity to apple devices is lightning quick. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pods .

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new air pods would change them for any other . Love the sound , and also they way they fit in your ear .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are the perfect AirPods, I love them and I can feel the music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fanstastic Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation is the best version of AirPods yet. I am not a fan of the previous open ended earbuds because the sound was too diffuse. This version uses a more traditional design that allows the tips to create a tight seal. This tight seal is critical to sound quality, especially bass response. These earbuds work great and sound a good as anything else that is on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Improved in every way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth an upgrade from 1st gen when on sale. The sound is fuller, the noise canceling is better, and the battery lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son has really enjoyed these airpods. He has tried other brands and styles but they always hurt his ears and the battery life wasn’t. The fit and quality these is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT NOISE CANCELLATION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great things about the airpods is its noise cancellation while taking calls in noisy environments. The sound quality is exceptional for music lover.. Easy and confort to wear.

    I would recommend this to a friend