Customer Ratings & Reviews

Finally something that stays in my ear! Perfect sound!

I was amazed at the comfort and sound quality. I live on a busy road and these allow me to sit on the porch and enjoy my garden without the traffic noise.

I have had these air pods for a while now. They are some of the best audio quality I’ve ever had in earbuds. The ACN features is great and the adaptive listening is even more useful.

I would recommend those AirPods Pro two to any anyone that have a phone that can use this product. It is very convenient. The sound is great Clear easy to use. Just great customer service at Best Buy. I love you from Best Buy.

This product is amazing. As someone who went from just the plain AirPods to the AirPods Pro 2, I can tell a dramatic difference in sound quality. These are amazing for normal activities such as going to the gym, on a phone call, or for school work/meetings.

Ordered this item online and did store pickup. Smooth process. The AirPods Pro 2 are fantastic. They have good noise cancellation. They also stay in my ear better than the AirPods. Great product.

Soundproof and convenient! I can pretty much bring them everywhere and get good audio

Really greatly. Works fine, fits fine and the sound is very impressive.

I purchased this as a gift for my daughter and she loves them and uses them daily. Excellent quality and sound. Highly recommend and makes a great gift.

It's a GREAT product, but here's the thing. I used my previous AirPods Pro (2nd Gen with Lighting) as a hearing aid. I liked them better than my $6,000 conventional hearing aids! This USB-C pair is a little better in some ways but less reliable for me as a hearing aid. I hope Apple will change the software to restore its value to me. The problem is that I can't get these to stay in transparency mode with hearing accommodations turned on. Even when I do not choose the new adaptive mode, it still tries to be somewhat adaptive. When I'm listening to someone, it will switch from transparency to adaptive mode and begin to muffle the speaker's voice. If I say something, the AirPods will momentarily revert to transparency mode with hearing accommodating but quickly slip back into a moderated noise cancellation mode, and muffle the speakers' voices. This is killer, sabotaging one of their primary benefits that I used to enjoy and employ extensively in the previous lighting-compatible pair. Again, I hope they will patch the software to fix this. Other PROS: MagSafe USB-C for my new iPhone 15 Pro Max, watch, AirPods ensemble

Great sound. Very comfortable in my small ears. Fast delivery

Great product, perfectly fits for my kid. Great noise cancelling features.

I love them. Really comfortable and the sound is clear.

The AirPods Pro 2 are ok. The sound is good but the left AirPod keeps coming “loose” out of my ear and it will sometimes fall out. I have to keep shoving it into my ear canal so it won’t fall out when I’m working out. The right one seems to stay in fairly well. I have even changed the size of the “cushions” but that didn’t seem to help the fit of the left one. It’s kind of annoying to have to keep shoving the AirPod into my ear every few minutes to keep it from falling out. The noise cancellation is pretty good. It tunes out the outside noise very well. It did download and connect fairly quickly to my iPhone when I first bought them. The fit is about my only complaint.

I can hear the music very clearly. I love it and the clarity is good

I love that they fit in my ear comfortably. Noice cancelling is such a great feature, I use it all the time. I would recommend this product

Great AirPods, I had purchased two more but it was for gifting to family members. They loved them!

[Employee of bestbuy] use them everyday for work, great battery life, sound, and noise cancellation

Im very pleased with my purchase they work incredible and give a great sound quality. I’ve noticed my awareness is a lot better while using the headphones for gaming!

Sound Quality is great. Extremely Durable. Enjoy the talk feature which mutes earbuds automatically when speaking. Not much about this product that I don’t like. I really like that I can locate them in “Find My” mode. They’re the best earphones I’ve purchased to date.