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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32053 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 32,053 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. It has been more than 1.5 years and the AirPods are still working great. Great noise cancellation and very good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    impressed, so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and comfort. most comfortable I've had yet. awkward insert & removal for big hands, but sturdy storage system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pro 2gen MagSafe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! Worth every penny for the noise canceling, transparency, and adaptive ability and mag safe case

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best from Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fabulously!! They fit comfortably in your ears and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great airPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent fit very well and great sound love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Built for greatness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound like a pro I really love how they sound and they are very comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best! Hands Down!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to bluetooth earphones. I use them daily and I could barely feel them in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise canceling is a game changer. Use this for work definitely helps block out outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Class Leading Airbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Airpods are the obvious leaders in their class. Ive tried a ton of knockoffs or on brands that claim to be better, and nothing is as easy to connect, as comfortable or as great top to bottom as the Apple Airpods Pro’s. Ive tried them all, im sorry, im an Apple guy since they are so good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is a lot better than the previous version that I had ! The battery lasts a lot longer, and the sound and noise cancellation are much better!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Calls are super nice and comfortable. Way better than other products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Teen gift, perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. The teen loves them. Now to get him to clean them occasionally!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pair of earbuds, the sound quality is top notch, also they are very comfortable even after a long time in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Android user loves AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great store for all my electronic needs. My old air pods died... I've had them for quite a few years. I use them for work and fun. I'm a windows/android user but I prefer the air pods for the way they fit in my ear, their battery life, and their noise cancellation. They connect well to both my phone and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Jump from Gen 1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Gen 1’s were good. But man oh man these are even better and the iOS 17 enhancements even better. Also nice to finally move my devices over to type C

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice upgrade from the last generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't found better quality earbuds. Comfortable. Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my AirPod pros!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I ever did before my AirPods! They connect to my phone so easily. I run, work and fly with them and toggle between noise canceling or transparency depending on what I have going on. Highly recommend them if your looking for a reliable, high quality and lightweight option that’s flexible to go with you wherever the day takes you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Has very good sound quality. The transparency was good for replacing my first gen pros, as they wore down significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dad won't wear a hearing aid (these he will)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my dad, who has had increasing difficulty hearing. So far he's used them primarily for taking phone calls. When he uses the hearing aid feature conversations flow much better with fewer necessary repetitions. I'm hoping this leads him to interest in a hearing aid, but even if they're out of his budget the AirPods Pro 2 have at least made a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best ones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are working great. The sound quality is fantastic and it has got the best battery life with an excellent noise cancellation technology

    I would recommend this to a friend