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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32051 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 32,051 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Easy Setup and Very Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he is not a techy person. They were super easy to set up and the sound quality is great as well as how they feel in your ear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones to buy, bought for my wife for christmas

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this product for my daughter three times in a row. She continues to lose one of them. The AirPods have great sound quality and great connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Simply Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Apple product. Battery lasts forever and always connects

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, the noice cancellation and fitment was great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation and the sound quality are astounding for how small these are! They are also very comfortable to wear and will stay snug in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You can hear the difference

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having upgraded from the regular airpods gen 2 I can say with confidence this is one of the best purchases of the year. The price was a little steep but look to buy during holiday sales (black friday - boxing day). Noise cancellation is phenomenal, ability to control volume from the head phones itself is extremely useful, and the product is built well. I've used knock off airpods before and it is night and day the difference in quality. While the price is a little high, the noise cancellation, sound quality, and overall functionality do justify spending a bit more for genuine airpods pro 2.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I am satisfied with this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot. I have had quite a few different earbuds These are worth the price Transparency Mode And Noise Cancellation Top Notch.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best airpods in my opinion

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, excellent noise cancelling, awesome battery life, still going strong almost a year later!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    I love my AirPods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the AirPods Pro for a trip and love the sound and features. They connect easily with my iPhone but are not intuitive when it comes to the blinking light.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Airpod pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfortable, and convenient for everyday use — great for calls, casual listening, podcasts, or commuting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good sound and charging duration and to charge it is very fast!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Noise cancelling is really good and the music is super clear

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 3 out of 5 stars

    Good earbuds, except for when they harm your ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me sores and pimples in my ear, couldn’t get them to be comfortable so I had to return them. The sound quality and noise cancellation was good and the connection was fairly easy and consistent. I’m sad that they hurt my ears so badly because they were really nice besides how uncomfortable they were.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great buying experience! The hearing aid feature is the best, it is better than OTC hearing aid in my opinion. I love the adaptive feature where it switches to full transparency when I’m having a conversation. Best Buy made the purchase easy. It is a win!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Airpod Pros

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. noise cancellation and transparency work amazing. I can also leave my phone in the room and walk across the whole house and still have connectivity!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and connects really fast every time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everyday carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my everyday carry when i take flights or in transit. They are sleek in design, robust in quality, excellent in performance. It connects to my multiple devices smoothly without i even notice. It is very smart.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling features. This is a repeat purchase for another family members present

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter who had basic airpods as a graduation present. She’s thrilled with them and really likes the silicone air buds that seal better and hold them in her ears.

    I would recommend this to a friend