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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32047 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 32,047 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great! But there are other options

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these Airpods Pro 2 after I sadly lost my first gen pair after a year of use. From the new improvements, I find the volume control to be the biggest upgrade. While the Spatial Audio feature is pretty good, I rarely find myself using it when listening to music. 4-stars because while this is a great product, they do not provide a value worth their price when there are $20 bluetooth earbuds from other brands that do an awesome job at giving you all the basics. I used a “cheap” pair of $20 earbuds after I lost my first pair of Airpods Pro and they made me realize that the only substantial difference between the two was the noise cancelling feature on the Airpods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, good for airplane with the noise cancellation and transparency mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband as part of his graduation gift. I mainly chose this because it has a noice cancellation option. My husband needs it for his bar exam review and he was happy to report that it helps cancel background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product these buds are excellent they are very good quality these earbuds are top tear ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    A great update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling headphones with usb c. A great upgrade if you have AirPods Pro Gen 1 or older version.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earbud Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for anyone on the Apple ecosystem. Great features, comfort and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Air pods pro 2nd gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling feature & they pick up whatever device I’m using at the moment without having to switch in settings. Love them!! ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise blocking feature and battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Keys, phone, AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to set up and comfy to wear. Use them for hours every single day. One of my always carry items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is top tier. The fit is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stay charged long no issues purchased at a good price as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple for the win.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple does it best, I know they could be expensive but a lot of time they have good offers. Tried Beats and sonic, sound quality is almost the same but were Apple really stands up is on the noice cancellation is incredible how good they are. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Takes getting used to for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought to replace some original airpods that were working great, unfortunately one found their way onto the train tracks so I needed some new ones. I must admit it was a little weird getting used to them for taking calls. The noise cancelling features etc were great for listening to music but the listening and speaking on calls was definitely strange to begin with (given it sounds like you're echoing), I guess given how these really do jam in your ear rather than just sit there. I'm a few weeks in and getting there but if you are used to the old ones and primarily use airpods for taking calls on your cell then I'd strongly consider just sticking to the old version.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound for better price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome.. more comfortable with apple devices. I liked it very much. its hassle free buying in Best Buy Thanks to Best Buy team

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy any other ear buds. Love the ease of connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Air pod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound, easy to connect to iPhone via Bluetooth. Really like the noise cancellation feature

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pr2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2 nd it has noise cancellation nd pick nd cut call I like it very comfortable for ear when it is in you ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in my ears better and love the noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and quality sound. Seems to fit well into ear area.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    2nd Gen the best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never fail! Adaptive hearing and Noise Cancellation are A1. Battery lasts long. Clear audio and voice.

    I would recommend this to a friend