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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32049 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 32,049 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing product worth the price and recommend to anyone looking for great in ear headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I really recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using regularly it was really working well and it has noise cancellation too which works when we in traffic

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied. They sound great. They pair with my devices effortlessly. They fit my ears well. The noise canceling is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods pro 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use them for work and the noice cancellation is excellent. Life saver, the sound is the best and the battery will last a whole work shift for me and the case lasts about a week with moderate use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and Hassle-Free Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently placed an order and was genuinely impressed by how effortless the entire process was. From start to finish, everything was handled with precision and efficiency—no need to reach out to customer service at all, which, to me, is a sign of excellent service. The website was easy to navigate, the product description was clear, and checkout was simple and secure. I received confirmation and delivery information promptly, and my order arrived on time, well-packaged, and exactly as described. It’s refreshing to have a seamless online shopping experience where everything just works as it should. No issues, no delays, no need for follow-up—that’s the best kind of customer service in my book. Highly recommend Best Buy online and will definitely be a repeat customer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    QUALITY PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Quality is awesome. Sound is also outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great with Apple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and have unique features when paired with Apple products. Otherwise, as just bluetooth headphones, they're okay. I wish there was a little more bass though. Noise cancellation and transparency modes are good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Airpods pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well, never falls out of my ear. I really recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, comfortable and they sound excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is way better than the 1st gen ones. Also the battery life is way longer on them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better features and comfort!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems lighter, more comfortable and much better sound quality. Also love the feature of automatic lowering of volume by external sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is amazing! Sound is fantastic! Great battery life! Way better than my previous AirPods! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a fantastic product. The sound quality is impressive, and I especially appreciate the feature that allows them to go silent while I'm speaking. This functionality makes it easy to engage in conversations with others without having to take them off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods Pro ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the AirPods Pro 2. They have the best sound quality and noise cancellation. I would recomand this product to anyone that needs really amazing and awesome sound of headphones

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    very happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    me we bought these for our grandson on a friday for 299.00 on monday i looked them up on line and they were 249.00 i called and asked if they would reimburse mand they said yes they match any price for anything they carry and they did it right on the phone i didnt have to leave my house the young man that helped me was very nice and very helpful and my grandson loves his airpods and the free music downloads he got free with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, love the sound and noise canceling on it

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for iPhone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been a great replacement for my Sony in ear headphones that crapped the bed. I love how easy it is to use Siri to text, set reminders or whatever with these especially when I am out jogging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is incredibly clear with deep bass and balanced mids. Whether I'm listening to music, watching videos, or on a Zoom call, the sound quality never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Loud, clear, fits great, amazing noise cancelling, great microphones for calls. Great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features, quality sound and the noise cancelling feature is fantastic!

    I would recommend this to a friend