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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32083 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, comfortable design, and impressive battery life. They also appreciate its perfect fit, reliable connectivity, and useful transparency mode. However, some customers find the product to be a bit overpriced and are not entirely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 32,083 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AirPods Pro 2 sound perfect and fits very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The AirPods Pro 2 fits into my ear perfectly. The bass response and the sound in general is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love Them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great sound and fit. Like them much better than my raycon impacts that i had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones with a really good sound. I use then everyday

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound amazing this is my second pair of the same airpods and the battery last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Quick shipment! Bought a second pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great airpods great audio easy to use and durable,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Would recommend for sound quality, battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all great headphones. Apple knows how to make good quality. Only complaint is there being no lossless Bluetooth codecs on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #LoveBestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them for years and never once have they failed me. I even traded them in and upgraded to the newer model and Best Buy gave me an amazing deal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these to replace my First generation AirPods Pro which I washed with my clothes continue to work , then lost one.I Really like these AirPods Pro 2. Felt weird at first using Spatial Audio because it actually feels like the music and or movie or show audio was coming from somewhere else. The charging case has improvements when locating you buds when I misplace them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy continues to impress with its exceptional customer service and seamless shopping experience. Whether you’re shopping online or in-store, they consistently deliver a high level of service that sets them apart from other retailers. Best Buy continues to offer a fantastic retail experience, with excellent customer service, solid return policies, and a reliable selection of products. Whether you’re shopping in-store or online, you can count on Best Buy to make your shopping experience smooth and hassle-free. When it comes to shopping for electronics, there’s no better place than Best Buy. Whether I’m shopping in-store or online, I always prefer to make my purchases there because they consistently deliver an exceptional experience. Best Buy offers an unbeatable combination of top-quality products, fantastic deals, and outstanding customer service—making it the ultimate one-stop destination for all my tech needs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air pods is nice and comfortable and a better version of the air pods pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, I’ve been using them for almost half a year and they have absolutely amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Definite improvement over previous version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall improvement when compared to AirPods Pro. Good sound quality and noise cancelation. Automatic volume adjustment based on ambient nose and pause for converstation features are a welcomed addition. Fit (staying in place) is still an issue, particularly when exercising, but this is easily remedied with 3rd party silicone ear hooks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are working great. Enjoy the noise cancellation feature and also the number & size of cushons that come with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a ton of features for the Apple user that makes the experience fell much more premium than with most of the options we have in other brands. The noise cancelation, the option to track them with Find My, spatial audio, etc. Plus that the audio is excellent, all the frequences are soft and accurate 100%. To resume if you are an Apple user they are a really good option to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these air pods. She loves how she can hear and the quality of them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The pinnacle of wireless sound!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a mushroom farmer, always working in a wet environment, these heads have blown me away. From the sound quality to the anc to the amount of punishing these bad boys can take. Dropped in water, dirt, mud, these keep on going. I’ll only get apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice upgrade from 1st gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought as upgrade to 1st gen AirPod pros. The added feature to control sound on earbud was a needed upgrade. The sound dynamics and spatial sound is good. Battery also seems to last longer than previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Christmas present for my wife! Lucky Her!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted my wife to have some good audio for her iPhone 16 Pro and new iPad mini. The new hearing aid capabilities may come in handy in a few years but right now maybe I can watch my shows while she is watching her videos and music. I have a set of them as well!

    I would recommend this to a friend