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Customer reviews

Rating 4.8 out of 5 stars with 32113 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfortable design, and impressive battery life. They also praise its secure fit, reliable connectivity, and effective transparency mode. However, a small number of customers have noted concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 32,115 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    What more could you want, tried and true product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a tried and true option. You know you’re getting quality. It’s a staple item in my purse. Battery is great, I’ve lost them, washed them and dried them several times (somehow have still worked) and on occasion I have had to replace one of them after getting eaten by my dog and I still come back to them. When my coworker said she didn’t have headphones, like not just not on her but just didn't own any I felt stunned. What did she use for noise cancellation when drying her hair, or when napping at the beach, or when running to avoid hearing herself breathe?!? Anyways 10/10, noise cancellation works good, sound is good, battery is good, they’re comfortable. Idk what else you could ask for, I do like all the features too on how seamless it works with my iPad and Mac phone and Apple TV I mean what else could you want.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great Audio Quality and Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Audio Quality and Comfort Apple AirPods have excellent sound quality with clear audio and well-balanced bass. Voices are crisp, and the volume is more than enough for music and phone calls. The noise cancellation works very well and helps block out distractions. They are very comfortable to wear, fit well in the ears, and the battery life is long-lasting. The connection with Apple devices is fast and seamless, making them very easy to use every day. I highly recommend them for their quality, comfort, and performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but the box was already opened when i received it which is very weird. Have doubts on whether or not the item i received was brand new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the AirPods box was open. And they worked well only 20 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Airpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my AirPods 2nd Gen for about a year now, and overall I’m pretty happy with them. The best part is how easy they are to use with my iPhone and MacBook — they connect instantly, and I can switch between devices without any hassle. I also love how compact and lightweight they are; I can just pop them in my pocket and forget they’re there. The sound quality is good enough for podcasts, calls, and casual music listening, but if you’re looking for deep bass or super rich audio, these probably won’t blow you away. I do wish they blocked out background noise better — I can hear everything going on around me, which isn’t great on a noisy train or in a busy café. Battery life has been solid for me. I can go several days without having to recharge the case, and it’s nice knowing they’re always ready to go. The fit is comfortable, though sometimes they feel a little loose when I’m jogging. Overall, if you’re in the Apple world and want something simple that just works, I’d recommend these. They may not have all the bells and whistles of the newer models, but they’re reliable and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful air pod

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2, Apple's latest offering in the wireless earbud market, brings a host of improvements that make it a standout choice for audio enthusiasts and casual listeners alike. Here's why the AirPods Pro 2 deserve high praise: #### Design and Comfort Apple has maintained the sleek and iconic design of the original AirPods Pro while introducing enhancements for even better comfort. The new model features additional ear tip sizes, including an extra-small option, ensuring a perfect fit for any ear. The lightweight build and ergonomic shape make these earbuds comfortable for long listening sessions, whether you're working out, commuting, or relaxing at home. #### Sound Quality The AirPods Pro 2 excel in delivering exceptional sound quality. With a new custom-built driver and amplifier, they offer deeper bass, clearer mids, and crisp highs. The soundstage feels more expansive, providing an immersive listening experience. Whether you're listening to music, podcasts, or taking calls, the audio clarity is impressive. #### Active Noise Cancellation and Transparency Mode The Active Noise Cancellation (ANC) has been significantly improved in the AirPods Pro 2. It effectively blocks out ambient noise, allowing you to focus on your audio without distractions. The Transparency Mode is also more refined, seamlessly letting in outside sounds when needed, which is perfect for staying aware of your surroundings during activities like running or cycling. #### Battery Life and Charging Battery life has seen a boost as well, with up to 6 hours of listening time on a single charge and a total of 30 hours with the MagSafe charging case. The quick charge feature provides an additional hour of use from just 5 minutes of charging, which is incredibly convenient for those on the go. #### Additional Features The AirPods Pro 2 come with improved water and sweat resistance, making them ideal for workouts and outdoor activities. The integration with Apple's ecosystem remains seamless, with effortless pairing, device switching, and access to Siri. The new spatial audio feature adds a surround sound experience, further enhancing the immersive quality of the audio. #### Conclusion The AirPods Pro 2 are a testament to Apple's commitment to quality and innovation. With improved sound quality, better noise cancellation, longer battery life, and added features, they are a top-tier choice for anyone looking to elevate their wireless audio experience. Whether you're an Apple user or not, the AirPods Pro 2 are worth considering for their excellent performance and comfort. Highly recommended for anyone seeking premium wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    If your thinking about it just upgrade!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are a major improvement in wireless audio technology. They provide an excellent listening experience that is worth the investment. With better Active Noise Cancellation and Transparency mode, users can easily switch between immersive sound and awareness of their surroundings. This is helpful for commuters and those who spend time outdoors, as it allows them to stay aware while still enjoying high-quality audio. The AirPods also feature spatial audio with dynamic head tracking, which creates a three-dimensional sound experience. This makes listening to music and watching media even more enjoyable and helps users feel more connected to what they are experiencing. As a college student involved in research and creative projects, I find that great sound quality helps me concentrate and be more productive. Their ergonomic design ensures comfort during long use, making them perfect for extended study sessions or casual listening. They connect easily with Apple devices, making user interaction simple and efficient. Overall, I feel very positively about the AirPods Pro 2 because of their excellent performance and features that enhance both my leisure time and productivity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FAKE and GARBAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these decemeber 22, 23 from best buy rhinking they will be the same as apple. Nope , at first they work fine than after weeks of using them they randomly disconnect and connect every single time a noise comes up they disconnect and i cant hear phone calls/videos/meeting because they keep doing that. I hate them so much dont bother buying these fake airpods id rather buy them at apple never again best buy they have the worse return policy and costumer service .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very convenient comfortable earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods Pro (2nd generation) deliver impressive sound quality in a compact design. The active noise cancellation is powerful, while Transparency mode keeps you aware of your surroundings. They’re comfortable, easy to use, and integrate perfectly with Apple devices. With up to about 6 hours of battery life, they’re excellent for music, calls, and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure! Here's a polished 5-star review for the Apple AirPods Pro 2: --- ⭐️⭐️⭐️⭐️⭐️ **Absolutely Worth It – Best Wireless Earbuds Yet** The Apple AirPods Pro 2 exceeded all my expectations. The sound quality is outstanding—crisp highs, deep bass, and an immersive listening experience that rivals over-ear headphones. The active noise cancellation is noticeably improved from the previous model and does an excellent job blocking out background noise, whether I'm commuting, working out, or just relaxing. The new adaptive transparency mode is a game changer—it lets in just the right amount of ambient sound without overwhelming my music or podcast. Fit and comfort are top-notch; they stay secure even during intense workouts, and I can wear them for hours without discomfort. Battery life is solid, and the new case with precision finding and built-in speaker makes locating them super easy with Find My. Pairing with my Apple devices is seamless, and the new volume control on the stems is incredibly convenient. If you're on the fence, don't hesitate—these are the best earbuds Apple has made. Absolutely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    ANC yeah you know me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods 2 with Active Noise Cancellation are still a solid pick, especially if you want Apple quality without going all-in on the Pro version. The sound is clean and balanced, great for music, TikTok, and calls, and the noise cancelling helps block out stuff like traffic or chatter at school. They’re super easy to connect to iPhones and switch between Apple devices. Comfort is a win since they’re lightweight and easy to wear for hours. Battery life is decent, though not amazing, and newer models exist—but they’re still reliable and convenient for everyday use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One of buds is broken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One bud is actually damaged, it is running out of battery while another bud is around 80%, I just used it for two weeks and can not refund it now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    An Upgrade Worth Every Penny: AirPods Pro (2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid user of Apple products, I was eagerly anticipating the release of the AirPods Pro (2nd generation) with the new MagSafe Case (USB-C), and they did not disappoint. Here's why these have become my go-to earbuds: Sound Quality: The sound quality is superb, offering rich, immersive audio with deep bass, clear mids, and crisp highs. The active noise cancellation (ANC) is significantly improved, effectively drowning out ambient noise, making it perfect for both commuting and focusing on work. Comfort and Fit: Apple has maintained the comfortable and secure fit of the original AirPods Pro. The silicone tips come in multiple sizes, ensuring a snug fit for any ear shape. I can wear them for hours without any discomfort, which is a big plus for long listening sessions. Battery Life: The battery life has seen a noticeable improvement. I can now enjoy up to 6 hours of listening time with ANC on, and the MagSafe case provides additional charges, extending total usage to over 30 hours. The USB-C charging port is a welcome update, aligning with the latest Apple ecosystem. MagSafe Case: The inclusion of the MagSafe case is a game-changer. It offers convenient wireless charging and securely attaches to my MagSafe charger. The case itself is sturdy and sleek, providing ample protection for the AirPods. Connectivity: The H2 chip ensures seamless connectivity and quick pairing with my iPhone and other Apple devices. Switching between devices is effortless, thanks to the improved Bluetooth performance. Additional Features: The new adaptive transparency mode adjusts to the noise level around you, ensuring you stay aware of your surroundings without compromising on audio quality. The spatial audio with dynamic head tracking adds a new dimension to my listening experience, making it feel like I'm right in the middle of the action. Conclusion: The AirPods Pro (2nd generation) with MagSafe Case (USB-C) are a fantastic upgrade. The enhancements in sound quality, noise cancellation, battery life, and connectivity make them a worthwhile investment. Whether you're a long-time Apple fan or new to the ecosystem, these earbuds will elevate your audio experience to new heights. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods 2 from Best Buy, and I couldn’t be happier with my experience. The sound quality is excellent, the connection is seamless, and they’re incredibly comfortable to wear for long periods. Battery life has been great, and the charging case is super convenient. Best Buy made the process easy with fast service and a smooth pickup. Overall, a great product and a great shopping experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbuds with excellent sound quality and strong noise cancellation. The transparency mode is very useful when you need to hear your surroundings. They’re comfortable, fit well, and the battery life is reliable. Pairing with Apple devices is fast and seamless. A little expensive, but definitely worth it for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the new AirPods Pro 2 for a few weeks now, and they’re easily one of the most impressive upgrades Apple has made. Sound & Noise Cancellation: The audio quality is incredibly balanced — deep bass, clear vocals, and crisp highs. The Active Noise Cancellation (ANC) is powerful enough to mute engine noise or busy surroundings. The Adaptive Transparency mode lets in just the right amount of ambient sound when needed. Hearing Aid Feature: The new Hearing Aid/Conversation Boost feature actually works! It amplifies nearby voices and reduces background noise — perfect for conversations in crowded places. It’s surprisingly natural and comfortable to use for long periods. Comfort & Fit: The silicone tips fit securely and seal well. They stay in place even during long walks or workouts, and I barely feel them in my ears. Battery & Charging: Battery life averages 5–6 hours per charge (with ANC on) and around 30 hours total with the MagSafe case. Charging is fast and convenient — both wireless and USB-C options work great. Connectivity & Extras: Seamless pairing with iPhone, Mac, and iPad. Switching devices feels instant. The Find My integration and case speaker are small touches that really help if you misplace them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Fit

    Rated 5 out of 5 stars

    Finally a pair that fits and works flawlessly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First earbuds, wired or wireless, that not only stay in my ears but do so comfortably. Sound quality is awesome for music or phone calls. I live where the weather can be extreme and have long hair. Wind and hair can cause problems with ear buds, but not these. Jumping around with animals, working in the barn, or in the office, these work flawlessly and keep my phone safe and my hands free. No more closed captions on TV shows or movies. With these I hear every word and can enjoy the sound effects too. They charge fast and can charge on the go from the case. I wouldn’t change a thing, except maybe some changeable skins for the holidays, like candy cane stripes. No problem connecting to Roku TV or Fire TV, or of course iPad or iPhone. (Too bad they don’t connect to my old iPod nano, but maybe that’s asking too much. It still works well and sounds good, but the earbuds never actually fit in my ears and the wires get cause in my hair so it was a pain, literally). I tried several other brands and models and these were the only ones that work for me. Thank you, Apple, for finally making a pair that adapt to different ear sizes and shapes. I am still learning about the noise canceling and haven’t been able to make that work, but then I am usually in a place where I need to hear what is going on around me. Love that it automatically lowers the sound of anything I’m listening to when a call comes in, or when it hears my voice, and that Siri automatically tells me what texts I receive. It is sooo much easier to listen to directions while driving with these and have my phone stay safely in my bag. I had no problem hearing emergency sirens with them in too - a big concern for me. My car radio usually has interference, but listening to the radio through my phone with these is very clear. No more missing road updates, breaking news or weather alerts. Yes, I really like them. I don’t have to have the latest and greatest of everything and I plan to use them for many years to come, so they are well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro (2nd Gen) Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2 for a few months now, and I have to say, they’ve really impressed me. The sound quality is noticeably better than the first generation—richer bass, clearer mids, and more detailed highs. Apple’s Adaptive Transparency and Personalized Spatial Audio features also make a real difference, especially when listening to music or watching movies. The noise cancellation is outstanding. It blocks out background noise effectively, whether I’m on public transport or in a busy café. The transparency mode feels very natural too—almost like I’m not wearing earbuds at all. Battery life is solid, and the new case with the built-in speaker and Find My integration is super handy. The improved touch controls on the stem make volume adjustment easy without needing to take out my phone. Comfort-wise, they fit well and stay in place even during workouts or long walks. Plus, the new XS ear tip option is a nice addition for people with smaller ears. Overall, the AirPods Pro 2 are a big upgrade. If you’re deep in the Apple ecosystem, they’re easily the best wireless earbuds you can get right now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 have a comfortable design with durable buds and a well-designed case, although the case scratches easily and the charging pins are sensitive to debris. The sound quality is impressive, with clear audio and good microphone quality, although some features like Conversation Awareness are less practical. The Active Noise Cancellation (ANC) is effective in blocking out consistent noises and unpredictable noises that are low in volume, making them a great choice for travel and everyday use. The AirPods Pro offer excellent noise cancellation and transparency modes, though the latter is not as clear as removing the earbuds. Battery life is adequate, with quick charging capabilities providing additional listening time. New features in iOS 18, including hearing health and protection, are particularly noteworthy, especially for those with hearing loss. Upgrading to AirPods Pro 2 is recommended if you have the original AirPods or AirPods 2/3 with a degraded battery, or if you have the first-gen Pros and are interested in the new features. Upgrading to the Pro 2s with USB-C from the Pro 2s with Lightning is not recommended unless you have connectivity issues with the Lightning version and need the feature for a specific device. The AirPods 4 are not recommended over the Pro 2s due to inferior noise cancellation and lack of volume controls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro: Elevating the Wireless Audio Experien

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used various wireless earbuds over the years, I recently made the switch to Apple's AirPods Pro, and I must say, they have completely transformed my audio experience. First and foremost, the design of the AirPods Pro is sleek and ergonomic, providing a comfortable fit that stays secure even during rigorous activities. The addition of customizable silicone ear tips ensures a personalized fit, enhancing both comfort and sound isolation. Whether I'm commuting, working out, or simply relaxing at home, the AirPods Pro remain snug and comfortable for extended periods. The active noise cancellation feature is perhaps the most impressive aspect of the AirPods Pro. With the ability to block out external noise, I can truly immerse myself in my music, podcasts, or calls without distractions. Whether I'm in a noisy café or on a bustling city street, the AirPods Pro effectively drown out background chatter and ambient noise, allowing me to focus entirely on the audio experience. Furthermore, the transparency mode is a game-changer for staying aware of my surroundings when needed. With a simple press, I can instantly switch to transparency mode, allowing ambient sounds to pass through while still enjoying my audio content. This feature is particularly useful when walking or cycling outdoors, as it enhances safety without compromising audio quality. In terms of sound quality, the AirPods Pro deliver a rich and immersive audio experience. The dynamic range is impressive, with crisp highs, balanced mids, and deep, punchy bass. Whether I'm listening to music, watching movies, or taking calls, the audio is consistently clear and vibrant, enhancing the overall enjoyment. The integration with Apple devices is seamless, thanks to the H1 chip, enabling effortless pairing and automatic device switching. Additionally, features like hands-free "Hey Siri" voice control and intuitive touch controls add convenience to the user experience. Battery life is sufficient for my needs, providing several hours of listening time on a single charge, with the charging case offering additional charges on the go. The quick charging feature is particularly handy, providing hours of playback with just a few minutes of charging. Overall, the AirPods Pro are a testament to Apple's commitment to innovation and quality. With their combination of comfort, performance, and features like active noise cancellation and transparency mode, they have set a new standard for wireless earbuds, making them a must-have accessory for anyone seeking an elevated audio experience on the go.

    I would recommend this to a friend