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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32093 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, comfortable design, and impressive battery life. They also appreciate its perfect fit, reliable connectivity, and useful transparency mode. However, some customers find the product to be a bit overpriced and are not entirely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 32,093 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better then the 3rd gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally bought a iPod Pro three’s only to return them and re-purchased the second GEN as the threes expand your ear holes like you wouldn’t believe very painful these ones here I forget they’re even in my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best EarPods ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite simply the best EarPods I have ever used!.The sound is flawless, I can hear every little instrument in every song that I haven’t heard before. It’s also beautiful looking and fits very comfortably in both ears which was always a problem for me until now.Its one of the best purchase I have made and worth every penny.Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well. Sound is very good.They charge quickly and last a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good Air Pods Pro 2. Horrible BB chat experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice version of air pods by Apple. Unfortunately, I had an unpleasant experience with Best Buy’s online chat customer service. Initially, I bought this from BB’s BF deals. A couple of days after I picked these up from our local BB I saw that two other competitors (Target and Amazon) had a lower price for these same Air Pods Pro 2. I tried to do a price match thru the BB app, but it kept telling me they couldn’t verify it. So, I tried the chat option. I told the rep that I saw a lower price and would like a price match. The rep told me they couldn’t price match. I insisted that I have a screen shot and the link of the item from Amazon. However, she insisted they couldn’t price match. She said it’s their policy. I got upset because I know BB does price match. Oh well. I decided to return this item back to our local BB store and buy the lower priced one from Amazon. When I returned this, the associate from our local BB store said I should’ve been given a price match. It’s just a frustrating experience overall. Who knows, maybe the online chat customer service rep wasn’t knowledgeable at all and still needed some extra training. But, BB needs to get their policies straightforward so their customer service reps aren’t giving contradicting answers. I have the chat log too if anyone from BB wants to contact me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound, the battery life and the connectivity all working excellent. Best recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Airpods Pro 2 - Pretty solid device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device, it picks up what you're listening to automatically without needing to connect. The best thing about this is the noise cancelling that it has just by putting them on, the audio around you without any music playing automatically gets reduced. I don't like that they got rid of the double tap feature that the first generation had (now you have to do this weird tap thing which isn't as intuitive). The soft ear case nubs are good, but they do fall out of my ear (I originally tried the default size and switched to large, I think I'll have to go back to the default size.)

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    aip pods pro2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, the active noise cancellation option is awesome. The sound quality and connectivity are excellent. worth it for money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade! Recommond esp when on sale!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely a great improvement from the 1st gen. I like the new hand gestures which you can adjust the volume, and the noise canceling and transparent mode works better. The new case is great too as it has a speaker, which can give you notification sounds for charging and when the battery is low.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    2nd Gen Better than 1st.....that I loved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second AirPod Pro after having the 1st generation since they debuted. These are even better than the first for overall sound quality, noise cancellation, and fit. I switch out the Apple tips for a memory foam set but other than that, I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound, it’s more comfortable and light. I use it to listen my favored shows in my iPad, listed music at work, and to have private conversation by phone

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    My Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are top notch, a very serious set of AirPods. The sound is fantastic, next to the sound of the over the ear headphones priced above $400. My Beats Studio don’t quite measure up. If you keep them in your ear, go for it. I did.Best connectivity ever in an Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods pro 2 The Ultimate Earbuds for Apple Users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 (new version) are a fantastic upgrade, offering improved sound quality, industry-leading noise cancellation, and longer battery life. The addition of USB-C charging and enhanced features like Adaptive Transparency and Precision Finding make them even more user-friendly.they’re a top choice for Apple users seeking premium earbuds. Rating: 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Better Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have the most comfortable earbuds that I have use. I'm not worried like the others that I have had in the past. These fill snugs and at my age also help me to hear people better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise cancelling bliss.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely blown away by the noise canceling tech. I’ve only ever had AirPods and this is only my second set, (I’m cheap!) going from old AirPods (batteries no longer lasting any usable amount of time) to these was profound. Audio quality is tip top, fit is comfortable but oh my, that noise cancelling is phenomenal. I was concerned about their size compared to regular AirPods but they come with several sized ear inserts to adjust. Good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones - Full of Suprises!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, full of surprises! The Spatial Audio is really good. The clicking of each headphone to pause/play/answer calls, skip songs, reverse or fast forward is impressive. Additionally, swiping up and down on the stem of the headphone for volume is smart too. It does everything headphones need to do with impressive noise cancellation and audio quality - highly recommend. The battery life won’t blow your mind but it’s good nonetheless

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love 'em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling feature. Very comfortable, easy to pair with iPhone and the sound quality is good. I'd buy definitely again if I lost them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are fire!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a few pairs of earbuds and avoided AirPods because of the price. Seemed overpriced to me but wanted to give them a go with the features. These are by far the best earbuds I have ever used. the noice cancellation is fantastic as well as all the other modes like transparency and many others. If you pair these with your iPhone it even gets batter. Best I have ever owned or used. If you have been considering these but hesitant due to price then save a few more dollars and/or shop the sales.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality - Apple Airpods 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The sound is super clear, the noise cancellation is way better than I expected, and they’re really comfortable for long use. I especially like the new hearing‑enhancement feature....it actually helps in busy places without feeling weird or artificial. Battery life is solid, and they connect instantly with my devices. Overall, they’re pricey but totally worth it if you want great sound and convenience in one small package.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Air pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, perfect noise cancellation. Long battery oife

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the noise cancellation and adaptive volume. Also appreciate the transparency listening mode.

    I would recommend this to a friend