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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32076 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 32,076 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    My new AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new AirPods are great and a step up from previous ones I have had. Great sound and connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them for over a year, great quality, comfortable, noise canceling works like a charm. Got these as a gift for my husband. Bought them online and picked up the same day. Quick and easy service from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Live in them

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so comfortable I forget I have them in all say

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    They are alright, would buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the biggest fan of the battery life. I feel like I have to constantly charge them and it’s frustrating. otherwise the music quality is 10/10 and amazing comfort!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to upgrade as most earbuds do not fit my ears. I’m so glad I did. With the xs small adapter they fit like a dream. The quality is amazing. On the plane or at the gym the only thing I hear is what I am listening to and the volume doesn’t need to be on 30. To say the least, I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    airpod pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost one of my older airpods on a flight and ended up replacing with the new airpods pro 2. These are night and day better than the older model I had. Noise canceling excellent. Better sound and longer battery,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPod threes and I like those, but I like these ones because they don’t fall out of your ear. They’re louder and you could block all noise out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling canceled out a lot more noise than I had imagined. Sound quality sounds really good and battery life is enough to last me half the day (like 4-5 hours with adaptive or noise cancelling on). The battery life of the case can last me up to 3 days before I have to charge it. Overall 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally ran over my old ones with my car on Valentine's Day, talk about heartbreak. I was relieved to find these in store and repurchase. They feel great but if your ears get sensitive after a while avoid using for hours on end.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Comfort and Powerful Noise Canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Pro 2 for almost one year, and I’m really impressed. The noise cancellation feature is excellent, blocking out background sounds so well. The fit and comfort are outstanding too — they sit in the ears securely but never cause any pain, even after long use. I especially appreciate that they don’t make my ears hurt, which is a big improvement compared to other earbuds I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after losing my pair of the first generation and they’re amazing. I take them everywhere and they’re both comfortable and sound great! Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best headphones that go in your ear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect when wanting to cancel out other noise. I use these in the gym, studying, and when focusing at work. The battery lasts awhile and they charge very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great good fit in ear long battery life nice case

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Would buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to connect between all Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in the ear so much better than the older ones. Sound is really good! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro (2nd Gen) - Great product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods Pro (2nd Gen) are pretty awesome!! Great battery life and I love how the case holds a charge as well as charges the Airpods when not in use. And the noise cancelling works surprisingly well given these go into your ear and not over it. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Airpods pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality, connectivity and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Seamless with Apple network. Easy to find with find my. Had to change ear cap to smaller and have not fallen out since (easier to change than I thought)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These are rock solid - love them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the sound to the battery life and ease of use, these are the best earbuds I’ve ever used.

    I would recommend this to a friend