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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32076 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 32,076 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these AirPods Pro 2 back in 2024 and have been using them ever since. They offer excellent audio quality and are incredibly comfortable for your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Airpods to date!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this Airpod Pro 2 is true. The noise cancelling works extremely well for air travel, They held a charge from LA to Tokyo.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than all other

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried other brands like Sony 1000xm5 earbuds. I just returned that Sony right after a couple days. They just can’t compare with AirPod pro 2. It has better comfort and a lot better active noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! The noise cancelation is great! When I’m listening to music or a podcast and I start talking to someone it automatically pauses and then after I’m done talking it automatically continues. I love these! Worth the money! Even when I’m studying and not listening to music I still use them just for the nose cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, work perfectly and sound phenomenal. The battery lasts for days and I rarely need to charge it. Whenever I lose track of them, the finding sound application makes it very easy to locate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would last a day without these! Wish the fit had more options

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and battery lift and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable. Holds a charge. Very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, works perfectly great, noise canceling, fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product. Love how easy it is to connect to apple devices and even not apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased airpods from Best Buy, and I couldn't be happier with my experience. The product itself is exactly what I was looking for—high-quality, reliable, and easy to use. It works perfectly and has exceeded my expectations in every way. I also want to highlight the fantastic customer service I received at my local Best Buy store. The staff were friendly, knowledgeable, and quick to assist me with any questions I had. The whole process, from browsing to purchasing, was smooth and hassle-free. Shipping was fast, and the item arrived well-packaged and on time. I will definitely be returning for future tech purchases. If you're considering buying this product, I highly recommend it—you won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling and the fit. Work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro for the W

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these yesterday after being frustrated with my Beats Studio3s. One of the best decisions I made in my life I believe. The sound is so clear and its almost like you can hear every instrument being played into your ears. The noise cancellation is better than the beats and the transperancy mode makes these worth it in itself. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great perfect for running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit great sound my favorite out of the four AirPod sets I have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them but

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good for is great sound quality good for the first 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent noise canceling, comfortable fit, easy on the go size. Appreciate the usbc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, has long lasting battery life and noise cancellation is out of this world

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better for my ears than the original AirPod. The design stays in my ears and is comfortable. Love the hearing test feature. Noise cancellation is perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Outstanding iPhone AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple EarPods are Outstanding performers the sound quality is phenomenal. They also remain in the year while jogging and working out and even on range honing in your skills and golf I am glad I purchased these because the others were typically fall off and eventually lose them This was a great investment

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time even though it snowed in my area. Only complaint i have is that the box came in unrapped, but they looked new still. I did compare them with some fakes one and these are real. Great sound and they don’t fall off my eat after trying out the different tips it come with. Perfect for the gym or going out for a run.

    I would recommend this to a friend