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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32064 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 32,064 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from the 2nd generation Airpods, they hurt my ears too much, so I felt like these would suit me better. I love the noise cancellation feature, I listen to my music a lot so it definitely helps to get in my zone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So good I had to buy it twice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! They last a long time, have great sound quality, and noise canceling is great. I had to rebuy because my daughter lost my other set. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You can configure noise canceling. Adaptive sound is good. It can turn down volume if you start talking. Battery seems to go mich longer. Charging station has more juice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transparency mode is amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely can see the difference between the gen one and gen 2 transparency mode is crazy good apple did their thing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    The easy choice.

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is my second pair of AirPod pros, I use them everyday and love them. I used to not be into the rubber tips on earbuds but the rubber tips that come with the pros are awesome and should fit for anyone. On top of that there are tons of audio preferences available depending on how noise suppressed or open you’d like your headphone experience to be. I have nothing negative to say about the AirPod pros. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Noise cancelling works perfect. Clear sound. Battery is awesome. Would highly recommend to others and buy again. Nice Job Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for my teen son. He is able to have one or both in with perect sound. Works great with VR headset for gaming. Long battery life as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 50 & the small is still slightly big. Good sound, connection is good but a little stubborn. Lasts me though my work day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had regular AirPods and they were misplaced on a trip so had to get new ones and decided to upgrade to the pros. These are a giant leap up from the regular AirPods. Battery seems to last longer and the sound quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    ✨ Air pod review ✨

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods I use them every single day!! They are the only ones that don’t fall out of my ear or give me a headache. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazingly comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is stellar & comfort is amazing just recently switched from androids

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gen 2 AirPod Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic airpods. I upgraded from the regular Gen 2 ones, and while those are great, there is no comparison. The pros are fantastic. I love the noise cancelling and these don't fall out my ears like my old airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty much what you would expect from an Apple product. Excellent noise cancellation and easy to use. If it's your first time using them, make sure you check out the Tips app to learn about all the features. They connect easily and charge quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fit and great sound! I can take them with me Everywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect airpods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, great battery, life, easy connectivity to all Apple devices. The noise reduction and ambient sound features are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Apple AirPod Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. The first of that type to stay in my ears in all conditions. Good charge time and run time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Laundry incident

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the quality is awesome. I bought this almost 2 years ago and they’re still in good condition in working well without any issues almost washed them in the laundry accidentally it still work even better.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my hisband and he lives tbem. They really are noise canceling and was easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Another great Apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through a pair of generic air buds that crapped out. Bought these and they’re EXCELLENT! Great quality & features. Love the noise canceling. Battery life is expected from an Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice audio quality, also has long life battery.

    I would recommend this to a friend