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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32054 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 32,054 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 (usb c)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2 have much better quality sound than AirPods Pro first edition. Faster connection to IPhones, almost instantly. Battery life is longer as well. Highly recommend to switch to the latest model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best AirPods!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had all 3 lines of AirPods and these are hands down the best. Great sound and the battery life is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend those AirPods Pro two to any anyone that have a phone that can use this product. It is very convenient. The sound is great Clear easy to use. Just great customer service at Best Buy. I love you from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is quite nice. Especially for gym workouts. Transpsrency mode makes it nice to keep them in since youre not missing out on any info. Great upgrade from my first gen air pods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    not disappointed at all

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first wireless ever. a revelation! fine sound, easy to use, decent use between charges. amusing side note--charging case and pods eerily similar to my father's hearing aids. . .leave it to apple to create 'starter' hearing aids. . .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. As someone who went from just the plain AirPods to the AirPods Pro 2, I can tell a dramatic difference in sound quality. These are amazing for normal activities such as going to the gym, on a phone call, or for school work/meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and they’re very convenient but this is the third pair I’ve gotten because they just break down over time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the comfort and sound quality. I live on a busy road and these allow me to sit on the porch and enjoy my garden without the traffic noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Headphones Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very pleased with my purchase they work incredible and give a great sound quality. I’ve noticed my awareness is a lot better while using the headphones for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really greatly. Works fine, fits fine and the sound is very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very comfortable in my small ears. Fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Really comfortable and the sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, perfectly fits for my kid. Great noise cancelling features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great earbuds

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] use them everyday for work, great battery life, sound, and noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    100% Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods! I got them on sale, they’re 100% worth the price tag. Every day use for hours, especially at work, really helps me get through the day. More comfy than most other earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple-AirPods Pro 2, Wireless-White

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is great. Extremely Durable. Enjoy the talk feature which mutes earbuds automatically when speaking. Not much about this product that I don’t like. I really like that I can locate them in “Find My” mode. They’re the best earphones I’ve purchased to date.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this item online and did store pickup. Smooth process. The AirPods Pro 2 are fantastic. They have good noise cancellation. They also stay in my ear better than the AirPods. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are ok. The sound is good but the left AirPod keeps coming “loose” out of my ear and it will sometimes fall out. I have to keep shoving it into my ear canal so it won’t fall out when I’m working out. The right one seems to stay in fairly well. I have even changed the size of the “cushions” but that didn’t seem to help the fit of the left one. It’s kind of annoying to have to keep shoving the AirPod into my ear every few minutes to keep it from falling out. The noise cancellation is pretty good. It tunes out the outside noise very well. It did download and connect fairly quickly to my iPhone when I first bought them. The fit is about my only complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Fit-to-Purpose for Hearing Aids as Before

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a GREAT product, but here's the thing. I used my previous AirPods Pro (2nd Gen with Lighting) as a hearing aid. I liked them better than my $6,000 conventional hearing aids! This USB-C pair is a little better in some ways but less reliable for me as a hearing aid. I hope Apple will change the software to restore its value to me. The problem is that I can't get these to stay in transparency mode with hearing accommodations turned on. Even when I do not choose the new adaptive mode, it still tries to be somewhat adaptive. When I'm listening to someone, it will switch from transparency to adaptive mode and begin to muffle the speaker's voice. If I say something, the AirPods will momentarily revert to transparency mode with hearing accommodating but quickly slip back into a moderated noise cancellation mode, and muffle the speakers' voices. This is killer, sabotaging one of their primary benefits that I used to enjoy and employ extensively in the previous lighting-compatible pair. Again, I hope they will patch the software to fix this. Other PROS: MagSafe USB-C for my new iPhone 15 Pro Max, watch, AirPods ensemble

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Team Apple

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods, I had purchased two more but it was for gifting to family members. They loved them!

    I would recommend this to a friend