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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32054 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 32,054 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are better than the previous generation. I love the case also because it’s usb c. And my iPhone and AirPod case can use the same charger

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good everyday earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some every day earphones as I have Beats Studios for gym and travel. I had the Beat Powerbeats Pro for a few years but they died on me. I was so happy to see these on sale and decided to snag them. My favorite features are the noise cancellation and conversation awareness!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable & Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for curbside pickup at Best Buy (great service? Headphones are awesome for on the go work calls. Very comfortable for longer period usage. Also like the ability to noise cancel.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Apple ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When used with Apple phone they connect automatically. Easy to use and great sound. Worth the extra

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio and Speech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call Quality & Microphone are one of the AirPods 2’s strongest points. The microphone clarity during phone or video calls is excellent, even in moderately noisy environments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product, great place best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great place best buy. The Apple AirPods Pro (2nd Generation) offer a compelling package, particularly for users within the Apple ecosystem, combining strong audio performance, excellent noise cancellation, and a suite of advanced features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best out there. The noise cancellation is amazing. When I’m on the phone, I can literally be in the most noisy environment and the person on the other end cannot hear any of it. Music sounds great on them and I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Yes! Upgrade to these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous generation pros. Big sound mode and clarity improvements! Battery life is also noticeably better. Happy I finally upgraded!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good pair of Airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of Apple AirPods. I like them quite a bit. Don't like that they do fall out especially as I am walking or worse when I am cutting the lawn. I have the largest pads that they come with. Replacing the medium ones that it came with was a scare since it took careful pulling and verifying on You tube if this is the proper way to replace them. Quality is good and some of the features are not as intuitive. I changed the microphone from Standard to voice isolation and that helped quite a bit but the pause of sound when I move which I think is another user setting is a bit annoying. Battery life so far I am very pleased with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Teens Preference

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what the birthday girl requested! Great sound and charge life! Easy to use and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife buy me this and I have the other ones before this one is better the noise canceling feature and the sound are way better on this new ones plus it no fail out my ear like the other ones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    100% satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with good noise cancellation and different ear piece sizes to perfectly fit your ear no matter the size the audio is also amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable, battery lasts and also charges quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Dad who loves music. Upgraded from the first generation AirPods. WOW what a difference in the sound quality. He loves the noise cancellation and the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5453871023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gym is the place where things can get intense if it was not for these incredible headphones I would not be as focus. Achieving my goals and reaching limits because it starts with music and these EarPods deliver. Get the coverage cause things can always happen and it’s best to be ready . Enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works well with Android, quick connection and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impeccable sound quality, comfortable fit, nice case that holds a good charge and fits in my pocket. Will definitely come back to Apple even though I use an Android device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these AirPods. Worth the money. It’ll read text messages to you, which is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Give them a try.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying, good quality, comfortable fit. I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    100000 RECOMEND TO BUY LONG LIFE BATTERY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Truck Driver and I talk 12 hours a day They are one the best airpods apple made ever LONG LIFE BATTERY rapid charge and are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones that ive ever gotten! Would definitely recommend

    I would recommend this to a friend