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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32044 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 32,044 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 3 out of 5 stars

    Good earbuds, except for when they harm your ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me sores and pimples in my ear, couldn’t get them to be comfortable so I had to return them. The sound quality and noise cancellation was good and the connection was fairly easy and consistent. I’m sad that they hurt my ears so badly because they were really nice besides how uncomfortable they were.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    K

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality,long lasting battery with great performance

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Android user loves AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great store for all my electronic needs. My old air pods died... I've had them for quite a few years. I use them for work and fun. I'm a windows/android user but I prefer the air pods for the way they fit in my ear, their battery life, and their noise cancellation. They connect well to both my phone and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter who had basic airpods as a graduation present. She’s thrilled with them and really likes the silicone air buds that seal better and hold them in her ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, the noice cancellation and fitment was great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Jump from Gen 1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Gen 1’s were good. But man oh man these are even better and the iOS 17 enhancements even better. Also nice to finally move my devices over to type C

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Has very good sound quality. The transparency was good for replacing my first gen pros, as they wore down significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everyday carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my everyday carry when i take flights or in transit. They are sleek in design, robust in quality, excellent in performance. It connects to my multiple devices smoothly without i even notice. It is very smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great buying experience! The hearing aid feature is the best, it is better than OTC hearing aid in my opinion. I love the adaptive feature where it switches to full transparency when I’m having a conversation. Best Buy made the purchase easy. It is a win!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best ones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are working great. The sound quality is fantastic and it has got the best battery life with an excellent noise cancellation technology

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Easy Setup and Very Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he is not a techy person. They were super easy to set up and the sound quality is great as well as how they feel in your ear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod pros 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with these AirPods they really are noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod pros2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best it’s about my 5th time purchasing not just for myself but I give them as gifts. The sound is clear, the noise canceling feature is great and it’s nice they come with different sized ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this product for my daughter three times in a row. She continues to lose one of them. The AirPods have great sound quality and great connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation and the sound quality are astounding for how small these are! They are also very comfortable to wear and will stay snug in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good sound and charging duration and to charge it is very fast!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You can hear the difference

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having upgraded from the regular airpods gen 2 I can say with confidence this is one of the best purchases of the year. The price was a little steep but look to buy during holiday sales (black friday - boxing day). Noise cancellation is phenomenal, ability to control volume from the head phones itself is extremely useful, and the product is built well. I've used knock off airpods before and it is night and day the difference in quality. While the price is a little high, the noise cancellation, sound quality, and overall functionality do justify spending a bit more for genuine airpods pro 2.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones! Sound quality, and noise cancellation are among the best features of this headphones! Definitely recommend buying one especially since they go on sale very often! U wont regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    I need to buy these long ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, I’ve continue to buy only off brand. I like that these fit in my ear. Well don’t fall out and the quality is good. Better late than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and connects really fast every time.

    I would recommend this to a friend