Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 32043 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 32,043 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great noise cancellation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good, the price and the quality, great noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the noise cancellation and other features it came with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and noise cancellation is top tier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise canceling.they fall off my ears time to time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and clear voice during calls!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Great sound and I can have a conversation while in loud places which I usually do while working out or walking outside. I tried other products and the combination of great sound and talking in any sound environment is unmatched for the value>.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love these earbuds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After close to a year of ownership, my favorite use cases are when I’m out rideshare driving and traveling by plane. They’re lightweight and comfy and I enjoy the fact that I can insulate myself to sound pretty effectively, putting me in an almost zen. It can make long drives more relaxed since you’re not worn by road and wind noise. I love them, they’ve been a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise canceling

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely llve the noise canceling, I can mow grass and still hear my podcasts and or music. I really like how the noise canceling is self adjusting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Simply amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPod pro 2’s are simply amazing. The sound quality is top notch. They fit perfectly. Buying another set for my spouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and the sound is spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    I can’t hear the outside world!

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The 2nd gen pros are just as comfortable, but the ANC is so much better than the 1st gen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    airpod's 2 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent and ot is exact fit for my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing sound is awesome. I have a little issue with hearing and sometimes it doesn’t connect with my phone but it could be the building I’m in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product! Long lasting Battery duration Works and fits perfectly with my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Simple and smooth, no more or less than that.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent and improved sound and noise cancling compared to the previous model. The horrible glitch sound which the 1st gen apple never be able to fix. Phone communication is good for both receiving and answering party. Over all, this is an easy, simple, and smooth, decent ear bud with that signiture look of apple product which will set you apart from others. So, if you want almost ear numbing and as good as any head phone quality nosie blocking canclation device, this is not it. Bose will do much better in a as small form factor as this is. Also, if you want a cristal ringing, a room expending spacy sound audiophile, Sony will give you a choice you can't pass. But if saving $100 means something to you still and you can live with being just right in the middle of the road among competitions, you will be satisfied with this, even though the look of white rabbit ear will give out where you are in the group. If I have to buy again with the same money, I will buy it in a heartbeat. With $100 saving, I still can do a lot of things. Only thing I have to get over is growing enough sideburns to cover my ears...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing tool for HEARING AID!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you know that iPhone can also be used as a hearing aid. The newest version of airpods have some controls on iPhone that can do excellent sound and frequency setting to best suit your needs. Apple needs to be commended for doing that. Iphones are increasingly become a essential part of our lives by providing such great tools with the best software conrols. I would encourage Apple to further invest in airpods and the supporting software,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Earbuds

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I owned the beats + and I thought those were great...man these airpods blow those out of water. Sound quality is great... But also the functionality is great with the apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is a game changer. Can’t hear the lawn mower with these in. It’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My 1st AirPods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'v owned a number of ear buds as I like to listen to books and music while working. These did intrigue me with the features so I thought since they were on sale I'd try them out. Good choice as these have a great sound quality and features. Very happy with making this choice and the locate with my phone is a plus I can't get with ear buds. Thumbs up for that!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this, i was instantly able to tell the difference between this and the last gen. And the noise cancellation was obviously better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great black friday deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, just like Apple store. No issues with battery or connections.

    I would recommend this to a friend