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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32004 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 32,004 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go Get Yours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my airpods. from the immersive sound to the crisp noise cancellation, my airpods never miss.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great update to airpod pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better noise canceling than the gen 1 airpod pros. Finally on USB-C so everything can benon one cable type.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods that I purchased last year. Sound is great. The only issue I have is keeping them in my right ear. My right AirPod falls out often and is frustrating. Have tried various sizes, but must be that “10%” that have a unique ear canal with special fit issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    ANC for the win!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Active noise cancellation has to be the best feature with these! Along with the extreme portability over the on ear headphones, I love the AirPods! Extra tips to customize fit is a gamechanger. Take some time with what feels good to you and not necessarily what your setup recommends.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Never better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Apple products have excellent quality. The sound is amazing. Perfect fit. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpod pro2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit. Top of the line functions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods are dope!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, what took me so long to buy these?! The noise cancellation on these bad boys are top tier. It’s so good I want to sleep in them. The music quality is clear. I feel like a queen every time I wear them. And the price that Best Buy had was amazing! One of the best purchases I’ve made!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Great for work use as well as all my outdoor activities! Love the adaptability to fit my ear comfortably and the sound is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is a game changer at the gym or on a plane. I never realized how loud the background of those places was until I bought these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound & quality is great. Noise cancellation makes it even better to hear only what I want. The hearing aid feature is a game changer for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2: Superior sound, enhanced ANC, great fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really love it and the sound cancelation, works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Bluetooth Audio Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are amazing and I would honestly consider them top of the line. There are occasions where they will disconnect or their mic will start working but that can be fixed by putting it back in the charging case and then back in your ear. The battery life is amazing and the bass is very strong and a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds and the voice quality is so good….the quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpod pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great! they connect easily and good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing AirPods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fantastic! If could rate these a 100 out of 10 I would! I heard nothing while on an airplane, these noise cancellations features are absolutely fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like airpods then you will like the airpods pro 2. feel great.. best headphones for apple products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Flawless.

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] best earbuds i've ever owned. i've always hated the gummy tips, but these work extremely well and really amplify the sound. 11/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely Wonderful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 is a worthwhile upgrade for both current AirPods users and new buyers. With its superior sound quality, improved active noise cancellation, and advanced features, it stands out in a crowded market of wireless earbuds. While the price point is on the higher side, the investment is justified by the quality and performance delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great experience all around!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, as expected from Apple. You know you're getting a quality product. I've been using AirPods for a while, and each new generation improves significantly. They're expensive, but Best Buy had an amazing sale, so I was able to get them at a great price. The customer service at Best Buy was excellent, as always—my go-to place for any tech stuff. It feels like when I was a kid going to a toy store.

    I would recommend this to a friend