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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32005 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 32,005 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for public transit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation of any set I’ve experienced so far. Perfect for commutes to work on public trans in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good earphones, amazing noise canceling

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are great for noise canceling alone. Hooking up to iPhone was simple, and the voice commands are easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Immersive Audio Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has raised the bar when it comes to sound quality in wireless earbuds. The AirPods Pro 2nd Generation deliver an immersive audio experience, thanks to their active noise cancellation technology and high-quality drivers. The ANC feature intelligently adapts to the surrounding environment, effectively blocking out unwanted external noise and allowing users to focus on their music or calls. The audio is crisp, clear, and well-balanced, with a wide frequency range that captures every nuance of the music.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of AirPods and I love them! The noise cancellation is perfect! And they don’t fall out my ears like other headphones !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use with iphones. Noise cancellation great as well .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yessir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation. Did not disappoint with performance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods, especially when I need to be hands-free the noise cancellation is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best by is the best way to go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I entered into this Best Buy location, I was greeted as soon as I entered the store and asked did I need assistance in finding whatever I needed. I thought that was a great touch to my shopping experience. It was a friendly gesture that really goes a long way. I was immediately shown were to go for my AirPod Pros and was out of the store in less than 5 mins. I’m in absolute love with my pods. The sound cancellation and the concert vibes the AirPod pros provide is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, fit well in ear. Would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 deliver excellent sound quality with rich bass and some of the best noise cancellation I’ve tried. Music and media sound amazing. However, call quality is a weak point—while I can hear others clearly, people on the other end often say my voice sounds muffled or unclear. Great for listening, not the best for active calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a gift f my wife, the quality of sound and other options are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Upgrade! Totally Worth It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro (2nd Generation) at BestBuy store and I couldn’t be happier with my purchase! The sound quality is incredible, with rich bass and crystal-clear highs that make listening to music or podcasts a joy. The active noise cancellation is a game-changer, blocking out distractions effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality earpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great bass. Perfect fit. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds in market available at present!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful noise cancellation by these AirPods, even cant hear anything even though a person beside is speaking in loud voice. The bass instrumentals are heard awesome and can identify each and every music instruments playing. The adaptive and spatial modes are superb!! the AirPods Pro are the best product I ever used, thanks to Apple!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling worths very well for what I need it for and the transparency is helpful when talking with others and listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. The noise cancelling works well...almost too well. I don't like how it makss outside noises. Also my music goes quiet when I'm singing along. I get why it's helpful for talking to people, but I just pause my device for that. These are probably settings I can change but I've been too lazy to check.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Airpods. The sound is amazing and they are easy to connect. One last thing I like a lot is they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Apple products!!! My AirPods don’t fall out and the sound quality is great! Plus I love the transparency feature

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceeded my expectation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectation. Noise cancelling is great and very comfortable yet secure to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Still one of the best options available

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been on the hunt for the best true wireless headphones for years.. As much as I love some of the options that are/have been available from the likes of Bose, Sennheiser, Bowers & Wilkins, etc. I have yet to find a set that can have both great sound quality and great feature performance like ANC, Spatial Audio, etc, while also having great continuity between all of my devices as well as AirPod Pros do. The base AirPods are great, but the ANC, increased audio quality and bass are hands down the best as a whole.

    I would recommend this to a friend