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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32026 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 32,022 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Make the investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods Pro 2nd generation have become a staple because they indubitably improve my qualify of life. Love of music? Must haves. Tinitus? Try these. Neurodivergent? These can help. Noise sensitivity? These. Hard of hearing? Also, these. Always answering the phone? Yep. Love podcasts? Yes. You get it. I love mine but i think my teenager loves his more and thats ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Buying Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process, security, and ease of purchasing this product through BestBuy was optimal. I knew what I wanted, and was able to get a credit for tranding in the original generation of AirPods Pro that I’d had. I was able to quickly finish my purchase on the app, and had great financing offers utilizing my BestBuy credit card. An hour later I was syncing my new AirPods Pro to my Apple account, and all has been well. As long as the price is right (again), I’ll be purchasing my Apple products theough BestBuy from hereon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent noise canceling and battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the noise canceling feature and the battery life. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airoods pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is way better than I thought. Also really like the long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product the noise canceling is great these are the first AirPods to fit my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple delivers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from using the AirPods Pro for the last 2 years and it is worth the purchase if you are doing so. The noise cancellation feels better, the case does so as well. It just feels like an improved product that doesn't have a justifiable alternative in that price range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning airpods and i love them so much, im always using my phone on speaker and when i finally got my airpods they helped me ALOT! They sound great i just really love them, good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    as advertised air pod pro second gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    are as advertised...i wish it wasnt as expensive during a flash sale and with $130 or so in gift cards and product trade in still had to spend $70 additionally after taxes. they work exactly as you'd expect them and they are better than first gen version simply because you can accidently lose all 3 pieces (including case) and you wont have issues locating them. plus the pods are water resistant you can accidently have them in pair of pants (which i've done aleady) and wash them and still work great the active noise cancellation is great, used this at a loud venue and the noise hardly affected me or was heard they also look better since the stems arent as long as the non pro 3rd gens wish they worked good on pc when bluetooth connecting, however

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Very pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Good battery life. Sometimes fall out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life lasts for a very long time & the sound is so clear!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them! Great fit! Great sound quality! Everything you want in a headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally! USB-C!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the busted AirPod Pros 1st gen this is amazing. I constantly lose my AirPods, but now if can finally find it with ease. They have an exceptional battery life and are very fast to recharge. I’m glad I held out with my blown out 1st gen because now I can charge all my devices with literally one cord since I upgraded my iPhone to the USB-C version.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air pods pro 2nd generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every cent! Great sound quality, easy to use and comfortable with great battery live!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% best ear buds I have ever owned. I had to buy a new pair because I lost my old set, but I have accidentally washed them and dried them and they still worked every time. The noise canceling is amazing, I shoot my handguns and Ar-15 with these in and can’t hear the firearm.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects better and battery lasts long. Spatial audio is classic Best Buy delivery is best as Always

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, noise reducing awesome, should have bought sooner! Last for quite awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Not audiofile but good listening.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and surprisingly good sound. Definitely a step up from the old pods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of airpods, I originally had some and lost them. These are a but nicer than my older version, the adaptive sound control are nice. The only downsides that I notice is when you are working out or get sweaty, they dont love to stay in. Sometimes you have to talk louder at a normal voice on the phone to be heard. Id say those are the two primary issues. Overall I like these products.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality with better performance and seamless connectivity to iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well in the ears, battery last a long time and the sound quality is great!

    I would recommend this to a friend