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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32049 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 32,049 reviews
  • Rated 5 out of 5 stars

    Love these AirPods.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods. But one problem I have is that I can’t figure how to advance or turn the volume up and down. But I have even used the hearing aid function, as it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Airpod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay put in my ear all other ear buds would fall out. The bad is that noise canceling tends to decrease volume too often

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great teen gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound. Perfect for my teenager.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the sound quality is above and beyond the best, love the noise cancelling and the fact that when you talk they lower on their own!! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my kid as a gift and they loved it. Better sound quality than the regular airpods and they stay in your ears much easier. Simple to change out the ear tips as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these wireless earbuds and they are a game changer for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in-ear headphones with noise cancelling that works perfectly. Very good for calls and video calls. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, very reliable. Batterylast a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation is really best in Airpods Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my air pods Pro 2 , noise cancellation feature really works as expected which is something was an important feature for my requirements. Will surely recommend to my friends. Loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds with very good quality sound. The hearing aid feature makes conversation easy while listening to music. Being an IPhone user these paired up with ease and the compatibility is phenomenal. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience as always

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I got a good deal for it and Best Buy is always simple to work with. Will be coming back to get one for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best earbuds for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPod Pro’s. These for me are the most comfortable than any other brands I’ve tried. This was a second/spare pair I had to buy, I was on my way to the airport and had a 5 hour flight and forgot my AirPods at home. I’m not even upset to have had to buy another pair as backup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open Box Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as an open box item, they are like brand new! Staff at Best Buy were amazing, helpful and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The sound is amazing and was easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Focused Listening Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The active noise cancellation separates you from noisy environments.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro are amazing! I use them daily, and it feels like the battery lasts forever. Also, a big perk was that I got them while they were on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they are so light. The noise canceling is amazing.. my favorite headphones do far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade. I've been using the original Pro's for a few years now and the new version nicely improves low frequencies and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stunning Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isnt much tk say thay hasn’t already been said. Ease of use for iPhone owners is incomparable. The functionality and sound quality are next level! As somebody who wnjoys immersive audio, being able to watch a movie on my phone but having the feeling I am listening in a movie theater is so mind blowing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be anymore pleased with this purchase. Sound quality is great and the noise cancelation is almost unbelievable considering how small they are. Had an issue with a phone call where the person on the other end of the call couldn't hear me but that seems to have resolved on its own.

    I would recommend this to a friend