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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32063 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 32,063 reviews
  • Rated 5 out of 5 stars

    clear mic, and sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair. quick stop at Best Buy and took me less than 10 min. The product is still the best in its class. it like to have a bit of awareness around me so full noise cancellation may be achieved with other styles if that is what you need. the one problem for me is it is not water resistant and my first pair got wet and never recovered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every extra feature was better than i expected, great audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely wonderful. I had the first gen airpods, and was ready to upgrade. They are absolutely worth the extra money. Admittedly, I purchased new Airpods before I purchased these Airpod Pros, and as soon as I put the Pros in I knew they were worth the extra dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice and useful product. Love thr quality..working great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds wonderful! Even in the friendly Skies!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Travel Must Have. Sounds wonderful; even in the friendly skies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the gen 1 Airpods when they came out and I can say these are lightyears away from that first experience. The Airpods still connect seamlessly everytime you put them in your ear, but the sound quality of these headphones is so much better. The noise-canceling is great for air travel, crowded spaces, etc. The wireless charging case is a nice touch as well. Realistically, if you use an iPhone, these are probably what you want to get if you travel regularly or talk on the phone for work frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Very clean sound and portable! I use them everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is always impressive with audio that’s for sure reason why I got this cause you can find them when you lose them. They need a little more improvement on the finding factor but they’re are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect enhancements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misplaced the 1st generation pair and bought the 2nd generation in frustration. Found the 1st gen pair and there was no comparison to the 2nd. Superior in every way, noise cancelling is unbelievable, volume control (finally) and the mute feature is everything. I’m very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything’s works great! sound quality and noise cancellation is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best generation for AirPods. The sound is clear and crisp and it definitely blocks out outside noise if u need it to. Great product overall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST BUY I’VE EVER MADE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy I’ve ever made. Love being able to hear! Love the noise cancellation when watching a movie, and also when speaking to someone, one on one. LOVE THEM!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just get em

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These impressed me far more than you know. Phenomenal sound, great noise cancellation. Better than I’ve heard with over the ear headset it’s crazy. Have the triple charger for phone and watch and these and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with voice cancellation Worth the price, love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Love that they can be tracked through the "find my" app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, but the active noise cancellation can actually be a detriment if there is a lot of non-white noise around. I still have the issue of them falling out sometimes while running, but rarely other times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are perfect! great base, great cancelation. you can touch it to change the song and many other great qualities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product, has mich better sound quality and noise cancellation is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, portable, great noise cancelling options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Apple so it’s great. The first pair I bought still works and this recent purchase has a better battery life.

    I would recommend this to a friend