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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32064 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 554 Showing 11,061-11,080 of 32,064 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple airport pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, better sound quality and worth it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AirPod Pros

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are excellent especially for people with small ears there very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good and microphone works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Bose ear buds which was good with noise cancelling but call receiver heard too much noise from the surrounding. Often it wad unusable in traffic noise jammed NYC. I switched to Air Pods Pro 2 and no longer my friends are telling me they can’t hear me while having a call and waliking on the streets!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Air Pod Pro 2’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Air Pod Pro 2’s are awesome, they are so much better than my old Air Pod Pro, so much better sound and so many more features plus Best Buy took my old Air Pods in trade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pods with good noise cancellation worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best ever-Don’t hesitate to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the nicest AirPods. They charge while in the case and instantly connect to your device when needed (after pairing). I like that the volume of your listening material automatically decreases when you talk or someone else is talking to you. Love the freedom of no wires and easy charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very good product, the sound quality is very impressive. I also like the noise reduction.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods are wonderful the fit the quantity especially when they are on sale!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product with very good sound quality and sound muffling from outside!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    great product.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite of all time. I have purchased a pair for me and my husband they are the best integrated with iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent sound quality and the noise cancellation is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my airpods snd use them daily.. I bought a black case to place them in and for them to be protected more but even when i have dropped the case or dropped one of the airpods they just keep on going and working just great.. I also like how quickly they charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great upgrade, but still fall out of my ears a lot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dogs think Airpods and their cases are toys, so this is the third pair of Airpods I have owned. The Pro 2 has many upgrades from the previous editions and I noticed a difference right away. As with all Airpods, they do not stay in my ears very good. I think I might try a unique brand when I have to buy new ones in hopes they will stay in my ears better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazingggg

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when I came in to buy them. They worked great and have a long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise blocking, they are so good I bought another pair for my other grandchild. Easy purchase. They are kept at the checkout counter, so no need to look for a sales associate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i have been coming here for years. Every time we come to the store all of the associates are very helpful and very courteous, I just recently purchased some air pod pros 2nd generation amazing by the way ordered online pickup in no time super smooth transaction thanks again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones, uncomfortable for long-term use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality, the noise canceling and all the other cool features that come with these in the Apple ecosystem, but I find them to be somewhat uncomfortable while wearing them for a long period of time. I often wear them for hours at a time, and overtime the earbud tends to hurt the cartilage surrounding the physical bud. Different ear tips do not seem to make much of a difference, however I did get used to the pain over a few weeks. Overall, these headphones are amazing, especially in the Apple ecosystem, just a little uncomfortable at times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and quick delivery!! I like the AirPod Pro 2’s noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wonderful purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Headphones work great and fit perfectly In my ear. 10/10 would recommend. Staff at Best Buy made it easy and informative for me to take the right choice when buying my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are 10/10 recommend through the past couple weeks of tedious use they are holding up very well and suprised me with the active noise cancelling and how good it is with all its features and the mic is amazing great for calls which i take alot. Overall these are amazing headphones for daily use.

    I would recommend this to a friend